OFFICE SERVICES MANAGER jobs in Berkeley, CA

Location: OaklandFull Time
Job ID: 53463
Job Posting

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UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

At the California Digital Library (CDL), we believe that the library, in all its forms, enables and advances the critical work of students, scholars and the public. As a University of California systemwide library, CDL provides services to and on behalf of the UC system as a partner and collaborator to the ten UC campus libraries. As a globally connected digital library, CDL occupies a unique position between the local UC campuses and the global digital library infrastructure. The user base for CDL services and programs includes UC faculty, students, and library staff; the patrons of the consortia in which the UC Libraries participate; and the many people worldwide who benefit from UC's open access offerings. The California Digital Library has four core programs: Shared Collections; Discovery & Delivery; Publishing, Archives, and Digitization; and the UC Curation Center (UC3). The CDL is a unit within the Academic Affairs division of the UC Office of the President, has a staff of 75 and is located in downtown Oakland. Applicants who wish to work onsite, hybrid, or remotely within California will be considered.

POSITION SUMMARY

As a member of the California Digital Library's Shared Collections program, the Licensing Services Manager is responsible for providing expertise and services related to all phases of license management for CDL and to librarians across the UC Libraries system. The position works to advance UC Libraries collection and service goals by securing advantageous license terms with publishers and other content providers in compliance with University principles and policies. In collaboration with CDL Shared Collections colleagues, UC librarians, and legal counsel, the position is responsible for license development and interpretation; the negotiation of license provisions with vendors; communicating and reporting on license information; and serving as the official contact for reporting and resolving license breaches.

The ideal candidate will use advanced professional concepts and organizational objectives to resolve complex problems in creative and effective ways; work on nuanced issues where analysis of situations or data requires an in-depth evaluation of variable factors; and exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. The position interfaces with and actively contributes to a full range of services offered by the CDL Shared Collections program, including but not limited to participating in the emerging transformative and open access agreement schema, supporting effective electronic resource strategies and workflows, analyzing usage data, and engaging with relevant UC-wide committees. The Licensing Services Manager reports to CDL's Assistant Director of Systemwide Licensing and Collection Services.

Responsibilities

45% License Management and Administration Services:

• Manage all activities related to CDL and UC Libraries license management, administration, and compliance, including license drafting, review, and negotiation. Serve as expert in license development and interpretation. Draft licensing contracts based on CDL Standard License Agreement for paid content agreements as well as agreements covering new scholarly publishing models, using terms most favorable to CDL and UC.
• Review licenses for purposes of potential risk, consequences of policies and legislation, and to ensure compliance with and adherence to applicable laws, policies, and organization/University guidelines.
• Manage activities related to the processing and retention of license agreements and other original contracts. Negotiate licensing terms with vendors under the guidance of the Assistant Director of Systemwide Licensing and Collection Services, consulting with university legal staff as needed.
• Monitor key trends and developments related to licensing and other scholarly publishing models, including open access publications. Recommend changes to CDL's preferred licensing terms and standards as needed, including the development of new and/or updated model agreements for particular use cases.

45% Communication, Collaboration and Consultation:

• Provide direct service, support, and consultation to UC campus librarians and staff in the execution of license agreements and policy guidance. Liaise between vendors, campuses, the UC Office of General Counsel, and internal CDL staff to ensure and promote effective licensing practices. Serve as the primary licensing contact for external constituencies and proactively resolve problems.
• Work closely with CDL staff, UC campus librarians, and vendors to obtain necessary information regarding pricing and terms and negotiate for purchases and renewals and to achieve highest value, in terms of content, access, and price. Convey and explain CDL licensing principles, technical requirements, and needed functional enhancements to vendors and licensing partners. Capture the negotiated terms in license agreements and ensure that those terms are executed by working closely with members of the Licensed Content Group.
• Collaborate internally and externally, deliver information related to completed agreements to the UC campus library community, and answer questions. Develop, analyze, and report on metrics and key performance indicators for CDL and UC campus libraries. Track activities, provide communication, and ensure relevant websites are up to date.
• Establish and maintain positive and effective relationships with CDL colleagues, campus library staff, and collection development officers. Triage incoming issues and respond directly, delegate, or escalate to the appropriate domain expert.

5% Project Management:

• Develop project plans including goals, deliverables, and timelines. Provide periodic progress reports outlining key activities and progress toward achieving overall goals.

5% Special Projects:

• Assist with related functions and work on special projects as assigned, examples include producing reports or announcements for the UC library community and supporting effective electronic resource strategies and workflows.

Required Qualifications

Experience

• Minimum of 4 years of relevant experience required.

Education

• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

• Advanced degree in information science, library science, publishing, law or related discipline
• Skill-based training in drafting and negotiating license agreements

SALARY AND BENEFITS

Job Title
Product Development Professional 3

Job Code
004116

Salary Grade
Grade 23

Payscale:
$100,000 - $112,000

Full Salary Range:
$82,400 - $151,400

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is June 1, 2023. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

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To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=53463&PostingSeq=1

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