Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job description
Supervision, Coordination and Program Oversight
Job Responsibilites
1. In the role of RN Home Care Supervisor, ensures compliance with Licensed Care and Private Duty policies and procedures.
2. Implements Total Quality Management activities relating to client satisfaction, compliance with Agency paperwork renewal, incident reporting, and the annual home health agency program evaluation.
3. Ensures implementation of the private duty supervision program.
4. Assists the director in resolution of client and caregiver matters.
5. Supervises the Greater Home Health, ensuring compliance with all requirements.
7. Participates in the orientation, training, and continuing education of home care aides.
8. Works to meet agency service and budget goals.
Performs the initial home care assessment in the client’s home.
Explains all home care service policies to the client, including rates of service, billing options, HIPAA Privacy; and obtains signature of acknowledgement.
1. Based on the needs assessment and in conjunction with the client/family, completes an individualized Care Plan.
2. Completes all initial client paperwork and initiates the Client Registration process for PDN RN/LPN Cases.
3. Coordinates home care services and care plan implementation with the staffing team.
Job Types: Full-time.
Job Type: Full-time
Schedule:
Ability to Relocate:
Work Location: On the road
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