Office Services Supervisor oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Implements procedures and policies for all administrative activities. Being an Office Services Supervisor typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Services Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Office Services Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Handle incoming phone calls, answer questions and take messages as necessary
Check emails throughout the day, respond to all emails in a timely manner and mark any follow-up
Follow up on quote requests
Follow up on reviews
Give customers estimates and ask customers appropriate questions pertaining to move
Usage of Move It Pro Software
Schedule in person estimates where appropriate
Schedule moves
Confirm next day’s moves and schedule
Follow up on all estimates given but not scheduled
Make customer service follow-up calls every day
Light Filing
Storage Invoicing and Payments
General Office Cleaning and Upkeep
Multitask/Make Good Use of Office Time
Make Decisions Without Supervisory Help
Represent QMS at public events
Established in 1989 by President, Vincent Tucker, Quality Moving Services has provided professional relocation moving services and corporate relocation services throughout Henrico, Richmond, Glen Allen, Short Pump, Chesterfield, Colonial Heights, Hopewell, Petersburg and the state of Virginia. Our clients rave about our local movers and moving services because we show up on time, put items where requested, and handle belongings with care. We've handled thousands of clients providing residential moving services, commercial moving services, apartment moving, home moving, local, state, and federal government from offices, schools, professional corporations and legal firms, colleges, resource centers, and hospitals, to name a few.
From this extensive client base, Quality Moving Services has received the highest customer service and service ratings in the moving industry. Being locally owned and operated, Quality Moving Services has the advantage of dealing directly with our customers, thereby providing them with a level of customer service that other companies may lack. Quality Moving Services has a long and respected list of satisfied clients who can attest to our trained professional staff and a variety of corporate move management services provided.
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0 Office Services Supervisor jobs found in Petersburg, VA area