Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Position Summary: Responsible for the management, retention, and expansion of a commercial and agricultural business portfolio which meets established lending requirements of BankIowa and provides maximum profitability to BankIowa with minimum risk. Build existing and new relationships through business development, referral and calling efforts to market BankIowa and cross sell BankIowa products and services.
Primary Accountabilities and Responsibilities:
Accountability 1: 55% Weighting. Manage, maintain, develop, and grow an Ag business banking portfolio. Interview loan applicants, collect and analyze financial data to determine creditworthiness. Establish and negotiate terms under which credit can be extended. Make, approve, and close loans up to lending limit. Solicit higher authority when necessary. Perform and monitor all necessary documentation including completion of portfolio management reports and duties. Produce fee income for various loan services and increase net interest margin on loan portfolio. Participate with and make presentations to Loan Committee. Advise clients on business management and financial matters.
Accountability 2: 25% Weighting. Perform sales duties. Sales calls include calls to individuals and companies with no relationship to BankIowa, calls to solicit new business from individuals and companies with or without loan or depository relationships, responding to in-person and/or phone customer/commercial inquiries, and calling on existing customers to maintain positive contact and provide information about products and services. Ensure the fullest integration of BankIowa products and services with existing customer relationships to meet the needs of the Bank's clients. Make joint calls with individuals from other departments. Emphasis will be business development of commercial loans, commercial DDA's and ACH services, Remote Deposit Capture, On-Line Banking, and Positive Pay products. Additional business development will include referrals resulting in new Retail & residential Real Estate accounts, Trust, and Investment accounts, and new or expanded Insurance accounts. Track sales efforts and report results monthly.
Accountability 3: 20% Weighting. Service and manage an Ag business banking portfolio. Monitor portfolio credit quality and proactively identify and report potential high risk problem situations. Make recommendations and offer solutions to reduce bank risk resulting in lesser past dues, classified loans, charge offs, and bank losses. Handle collections of delinquent loans including correspondence, follow up, phone calls and/or attorney work and foreclosure.
Secondary Duties and Responsibilities:
Education, Experience, and Other Requirements:
Performance Measures:
Physical Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performance of the job will include physical duties commensurate with a general office environment.
The employee must occasionally lift and/or move up to ten pounds.
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