Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Retail Banking Specialist Job Category : Retail Branch Banking
Requisition Number : RETAI001293
Showing 1 location
Job Details Description Duties and responsibilities Oversee the content of new employee onboarding for all Retail Banking positions and coordinate onboarding locations* Train Retail Branch Banking employees on day to day transactions, the opening of new accounts, customer experience exceptions, regulatory and compliance and operational integrity.
5 years of sales and customer service experience in a sales and goals based environment* 1
2 years of training experience* Banker certification Education Required* High School Diploma or general education degree (GED) Working conditions Additionally, an individual must be flexible in work schedule and have the ability to travel between office locations if warranted and provide proof of insurance.
Physical requirements Physical Demands : The physical demands described here represent those that must be met by an employee to successfully perform the essential job roles.
Reasonable accommodations may be made enabling individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to sit;
use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms.
The employee is frequently required to walk; stand; and stoop, kneel or crouch. The employee must occasionally lift and / or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.Additional Physical Demands : Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made enabling individuals with disabilities to perform the essential functions.The work environment is a professional office environment where a conservative business dress code is in effect.
The noise level in the work environment is usually moderate.Additional work environment characteristics : Skills LANGUAGE SKILLS : Good grammar and diction.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent. CUSTOMER SERVICE SKILLS : Ability to meet the (internal) customer service excellence core competency which includes maintaining a good attitude, taking ownership of meeting customer needs, going the extra mile for customers, demonstrating a commitment to sharpening skills through education and training, using positive communication, and looking for opportunities to respect customers time and scheduled.
REASONING ABILITY : Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certifications, Licenses, Registration Banker Certification Direct reports Direct Reports
0Indirect Reports
0 Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications
J-18808-Ljbffr
Last updated : 2024-04-07