Online Merchandising Manager develops strategy and manage the execution of online/site merchandising to achieve online marketing and sales goals. Creates and optimizes the product assortments and categories for the online product catalog. Being an Online Merchandising Manager utilizes analytics to monitor traffic, customer behavior, sales trends, and feedback and to gain customer insights. Ensures that merchandise plans support key strategic initiatives, launches, top sellers, seasonal campaigns and trends. Additionally, Online Merchandising Manager collaborates on the development of open to buy inventory (OTB) and purchasing plans and budgets. Recommends site and usability enhancements. Requires a bachelor's degree in marketing, merchandising, business or other related field. Typically reports to a manager or head of a unit/department. The Online Merchandising Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Merchandising Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The co-manager is responsible for selling floor leadership with the overall goal of customer satisfaction. He or she acts as second in command assisting the store manager in the overall running of an individual store.
People Development
- Network, recruit, hire, develop and retain high quality management and associates to fill store profile and succession planning
- Ensure all associates complete training per company guidelines
- Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Customer Experience
- Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
- Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales Profitability
- Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
- Create and execute strategies to maximize store sales and control expenses
Operational Effectiveness
- Meet all payroll expectations
- Controls company assets by meeting all loss prevention measures
- Execute and comply with all company policies and procedures
Additional Responsibilities
- Uses sound judgment when making decisions
- Excellent communication skills
- Acts with integrity and respect
- Adapts to changes required by the business
- Ability to handle multiple tasks simultaneously
- Assumes and completes other duties as assigned by supervisor
Job Requirements
- Minimum two years manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals
- Personal computer and detailed report analysis
- High school education or equivalent preferred
- Some heavy lifting in excess of 30 pounds
- Scheduled shifts may require standing for a minimum of eight hours
Job Type: Full-time
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Work Location: In person
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