Operational Excellence Manager jobs in Middlesex, NJ

Job Description

The Operational Excellence Manager will be an integral part of the facilities management team, liaising with respective functional areas across all CTO sites. This role will be responsible for development and implementation of processes to improve facilities operations.

This role will also focus on enhancing equipment reliability and management using a Reliability-Centered Maintenance (RCM) approach and utilizing Lifecycle Asset Management (LCAM) principles. The primary focus will be to create visibility into site performance and escalate critical issues to facilitate effective and rapid decision-making.

Key Responsibilities:

Operational Improvement:

• Design, implement, and monitor processes to improve operational efficiency and effectiveness.

• Analyze performance metrics to identify improvement opportunities and implement strategies to achieve operational excellence.

Reliability Management:

• Develop and implement reliability-centered maintenance programs to enhance equipment reliability and minimize downtime.

• Collaborate with maintenance teams to identify critical assets, assess performance, and analyze failure modes, ensuring appropriate maintenance strategies are applied.

Lifecycle Asset Management (LCAM):

• Utilize Lifecycle Asset Management principles to oversee and optimize the performance, risk, and cost associated with physical assets throughout their lifecycle.

• Foster a culture of continuous improvement by training and mentoring team members on LCAM practices to enhance asset utilization and efficiency.

Performance Visibility:

• Develop and maintain a system for tracking and reporting operational performance, including key performance indicators (KPIs) and other relevant metrics.

• Create and deliver regular reports and presentations to senior management on site performance, reliability metrics, and improvement initiatives.

Cross-Functional Collaboration:

• Collaborate with cross-functional teams to implement best practices and continuous improvement initiatives that enhance operational effectiveness and reliability.

• Act as a liaison between the facilities management team and other departments to ensure alignment on operational goals and reliability strategies.

Issue Escalation:

• Identify and escalate critical issues to senior management for more effective and rapid decision-making.

• Develop action plans to address escalated issues and track their resolution.

Change Agent:

• Act as a change agent, driving a culture of continuous improvement and operational excellence throughout the organization.

• Engage and motivate staff to adopt new practices and tools contributing to operational reliability and efficiency.

Education:

• Bachelor’s degree in engineering or a related field

Required Experience and Skills:

• At least 7 and above in related field or position

• Proven experience in operational excellence, process improvement, and facilities management, preferably in a regulated industry such as pharmaceuticals, biotechnology, or healthcare.

• Strong knowledge reliability engineering and asset management principles.

• Experience with Reliability Centered Maintenance (RCM) and Lifecycle Asset Management (LCAM) methodologies.

• Demonstrated ability to lead cross-functional teams and drive change in a complex and dynamic environment.

• Excellent analytical, communication, and presentation skills.

• Proficiency in using data analysis tools and software to extract and interpret complex data.

Preferred Experience and Skills:

• Preferred Master’s degree or certification in Operational Excellence.

• Advanced Engineering Degree or in related field

• Lean Management and Six Sigma Expertise

• Understanding of Regulatory Compliance

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Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R324800