Company Generac Power Systems
Name Supervisor, Failure Analysis Engineering - Clean Energy
Req # 64099
Employment Type Full Time
Shift 1st
The Supervisor, Failure Analysis Engineering will lead a team of engineers and technicians who are responsible for performing failure analysis and root cause analysis on returned products and reported field issues. This position requires a deep knowledge of electronic circuits and system interactions, as well as the ability to troubleshoot challenging failure modes and clearly document results.
Essential Duties:
- Investigate field failures of returned products through system-level testing and circuit board debugging.
- Perform advanced troubleshooting through creation of custom test setups and use of various electrical, electronic, and mechanical measurement devices.
- Compile and analyze data from field returns. Generate and present summary reports to members of engineering and management teams.
- Generate clear test procedures and protocols.
- Engage with outside suppliers and labs on 3rd party failure analysis.
- Collaborate with engineering team on testing to recreate failures and validate product improvements.
- Manages projects and priorities of members of the failure analysis team.
- Selects, coaches and develops staff. Sets clear expectations to inspire and motivate the team. Manages performance-- recognizing achievement, providing feedback and administering progressive discipline when necessary.
- Tracks and creates reports on specific key performance indicators.
- Coordinate organization and setup of physical lab space, along with maintenance and purchasing of test equipment.
- Bachelors Degree in Electrical Engineering or Mechanical Engineering or equivalent
- 3 years of relevant experience
- 1 year experience leading or mentoring a team of individuals or long-term projects
- Experience leading a team of engineers and/or engineering projects.
- Ability to comfortably operate electrical and electronic test and measurement tools such as digital volt meters, oscilloscopes, power supplies, passive and electronic loads and logic analyzers.
- Experience interpreting electronics circuits and debugging printed circuit board issues.
- Understanding of system level interactions between residential electrical systems, solar photovoltaics, and power electronics to facilitate driving issues to full root cause.
- Understanding of quality concepts, root cause analysis problem solving techniques, statistical methods, and preventative/corrective actions.
- Work effectively in a fast-paced, team environment.
- Coordinate multiple tasks simultaneously.
- Communicate effectively though written, graphical, and oral means.
- Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision
- Understand and apply electrical techniques and theories.