Operations Research Analyst jobs in Santa Maria, CA

Company Description

Postal is a market-leading software in the emerging offline marketing space, providing an automation platform and marketplace that helps personalize, automate, and scale physical gift sends to prospects, customers, partners, and employees.

With over $200B spent annually in B2B offline engagement, innovative businesses are investing heavily into offline marketing, as tools like Postal are proven to significantly increase lead conversions, boost overall employee happiness, and improve customer retention. This is an exciting opportunity to join an emerging space, with tons of growth potential and an opportunity to make a significant business impact in your role, every single day. 

Our nationally recognized founding team has led multiple high-growth startups to over $2B in market value and exits. The Postal headquarters are based in San Luis Obispo, CA and while we do offer remote positions, we are proud to say that over 50% of our workforce is located here in Central California. 

Postal offers a fantastic suite of benefits, including unlimited PTO, top-tier healthcare coverage, 401k plans, continued education stipends, and so much more. Learn more about what life is like at Postal at our website, here.

Job Description

Postal.io is looking for an experienced Revenue Operations Analyst to join our fast growing team. This individual will be working alongside our GTM organization to build scalable processes that allow us to operate efficiently between our core systems and collect actionable data.

Responsibilities:

• Partner with our GTM leadership team to map and build our GTM workflows.

• Serve as a systems expert and problem solver in the GTM organization.

• Collect, analyze, and monitor funnel conversion data.

• Provide actionable insights to the GTM team, based on data collected. 

• Listen to business objectives and proactively collaborate with GTM leadership to craft solutions that achieve the desired business outcomes.

• Partner with our Product team to ensure that the Customer Facing Organization has the product data needed to provide best-in-class customer service.

• Own data quality & integrity throughout the GTM organization.

• Document and over communicate all changes to stakeholders throughout the Postal

Qualifications

• 1 years of SaaS revenue operations experience.

• Salesforce Certification required 

• Experience working with Hubspot, Outreach, and LeanData preferred.

• A proven track record of building scalable solutions for growing teams.

• An enthusiasm for learning new things and building unique solutions to unique problems.

• Strong project management and organization skills.

• Excellent communication skills, written and spoken.

• You are a self starter; once you are given direction, you take ownership of your work and collaborate cross-functionally to get it done.

Additional Information

At Postal.io we believe in a strong work/life/spiritual balance that only comes with a strong company culture that supports its people to do their best work.  We don't take ourselves too seriously, but we do have high expectations for our team and we ask that they have the same for us.  We embrace people for who they are, and believe that diversity, inclusion and belonging are our greatest strengths.  Perks include continuous learning opportunities, healthcare benefits, unlimited PTO, office dog of the week, team outings, volunteer opportunities, and more.