Operations Section Manager manages and directs the daily activities of multiple operations functions. Makes recommendations to improve the productivity, quality, and efficient delivery of products and services. Being an Operations Section Manager develops and implements polices and procedures. Requires a bachelor's degree or its equivalent. Additionally, Operations Section Manager typically reports to a senior manager. The Operations Section Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Operations Section Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
ASSISTANT PROPERTY MANAGER
National Investments, LLC
Founded over 50 years ago, National Investments, LLC, a Carpionato Group subsidiary, has immediate openings for Assistant Property Managers overseeing properties located throughout Rhode Island averaging 125 to 180 units. Our privately held corporation headquartered in Johnston, Rhode Island, is one of the largest real estate developers in southern New England. National Investments, manages more than 1,500 units of HUD-subsidized Section 8 Housing for the elderly, persons with disabilities, multi-family housing apartments and (LIHTC) Low Income Housing Tax Credit Program located on 10 sites throughout the state of Rhode Island. The Carpionato Group takes pride in fostering long-term relationships with employees by providing competitive salaries, excellent benefits, and career development. In this role, qualified candidates will provide clerical and administrative support to the sites’ Property Managers in the day to day-to-day oversight of property operations. Specific areas of responsibility include:
1. Provides excellent customer service to residents, and applicants. Respond to residents’ concerns in a timely manner and ensure lease requirements and HUD guidelines are followed. Answers incoming calls from residents, applicants and the general public, and responds to inquiries regarding program information. Accepts work order requests from tenants and ensure their completion.
2. Assists with the re-annual certification processes verifying income and assets needed to determine rent payments in accordance with HUD/LIHTC guidelines. Completes required forms and ensures accuracy of tenant information. Updates records with new information and prepares documents related to the re- annual certification process. Prepares annual re-certification packets, conducts interviews to update missing records and data.
3. Processes prospective tenants for residency by providing general instructions on completing forms and documents needed to facilitate the application process. Ensures applicants’ eligibility are in accordance with company’s Tenant Selection Plan and program requirements. Shows vacant units to potential applicants and conducts, move-in orientation by explaining lease documents, housekeeping standards, and resident responsibilities.
4. Processes and deposits rent checks, and other charges from residents and enters corresponding data into, Yardi Voyager
5. Maintains and update property Wait List monthly and process annual waiting list update letters to applicants.
6. Generates a variety of reports such as month-end and year-end reports, and other documents required by HUD, the State Housing Authority, and the company’s operating standards.
QUALIFICATIONS
Carpionato Group is an Equal Opportunity Employer
Job Type: Full-time
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Work Location: In person
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