Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
***Operations Supervisor***
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Working Conditions:
* Frequently works in an office setting or out in the field.
* Works alone and with others utilizing phone, email, and face-to-face communication.
* Occasionally works extended shifts.
Physical Demands:
* Must be able to lift, drag, hoist, and carry different types of equipment and other objects.
* Frequently required to sit, talk or hear, stand, walk, use hands to handle or operate objects/tools/controls, reach/pull with hands and arms, and drive an ambulance.
* Occasionally required to climb or balance, stoop, kneel, crouch, crawl, taste, and smell.
* Must be able to lift and/or move up to 200 pounds with the assistance of a partner.
Mental Requirements:
* Analyzation, perception, computation, problem-solving, judgment, reasoning, and decision-making.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
* Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
* One Team - We respect each other and achieve together what no individual can alone.
* Innovation - We are driven to develop solutions that inspire progress.
* Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
* Ownership - We are accountable for what we do and take pride in how we do it.
* Citizenship - We are dedicated to being good stewards in the communities we serve.
REPORTING RELATIONSHIPS
Reports to: Operations Manager, Regional Director
Interrelationships: EMTs, Paramedics, FTOs, Administrative Supervisors, Assistant Supervisors
If your passion is delivering patient care in missions where every second counts, apply today!
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
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