Operations Supervisor jobs in Temple, TX

Position Description

Position: Operations Supervisor

Department: Operations

Reports Directly to: Chief Operations Officer

Directs : Apprentice Lineman, Lineman, Journeyman Lineman, Lead Lineman,

Operations Foreman, or Assigned Personnel, as directed

FLSA Status: Exempt

Position Summary:

The position of Operations Supervisor is one of high responsibility for reliable, economical system planning for growth and for ensuring system construction is performed safely, to applicable specifications, codes, and satisfaction to the public. The Operations Supervisor must have demonstrated leadership ability, thorough working knowledge of all aspects of safe line constructions, line maintenance, troubleshooting, and public relations. An Operations Supervisor has mastered the performance of all line positions necessary in connection with construction, maintenance and repair of the BEC electric system, including the Essential Functions of an Operations Foreman.

An Operations Supervisor will train, coach and supervise, both directly and indirectly, all aspects of routine and non-routine work performed on energized or non-energized powerlines. This position will participate, when required, with the installation, retirement, maintenance, troubleshooting, and repair of overhead and underground powerlines and powerline equipment. An Operations Supervisor will also participate, when required, in trimming, clearing, chipping, and/or chemically treating trees and/or brush along the right-of-ways, ensuring accurate completion of required forms, reports and other documentation. The Operations Supervisor ensures that work performed by subordinates is completed in a safe, professional manner and sets an example for others of safe, productive work procedures.

Essential Functions of Position:

1. Position involves a combination of indoor and outdoor activities. Outdoor activities include exposure to various weather conditions including heat, high humidity, cold, wind, fog, rain, lightning, hail, sleet, snow, and ice for extended periods of time.

2. Must possess and maintain the ability to:

· Respond in a positive manner to supervision.

· Work as a cooperative member of a team.

· Interact in a professional and courteous manner with co-workers and members.

· Successfully work within deadlines and time constraints.

3. Participates with the Chief Operations Officer in the formulation of objectives, procedures, and plans as they related to the Operations Department. Consults the Chief Operations Officer regarding major responsibilities and developments, keeping him advised of special events, providing reports of progress and results and advising and assisting him with respect to objectives and plans formulated. Looks to Chief Operations Officer for guidance, counsel and necessary approvals.

4. Communicates to and obtains understanding and acceptance from subordinates regarding these objectives, procedures and plans.

5. Serves as career coach/advisor to subordinates providing coaching and counselling to personnel regarding special problems and performance of work. Provides necessary guidance, assistance or instruction and gives proper credit for performance. Provides leadership and creates the desire for development among subordinates and a sense of teamwork on the crew. Continually assesses the skills and abilities of subordinates.

6. Plans and coordinates the work assigned to him so that it can be completed with proper priority and in an orderly manner.

7. Enforces and models proper behavior and compliance with all applicable codes, regulations, policies, and procedures.

8. Assigns and supervises subordinates as necessary to safely, accurately and economically complete jobs. Continually assess the skills and abilities of subordinates, ensuring that projects are completed by properly-trained personnel.

9. Administers performance reviews and ensures appropriate corrective action or recognition is given to subordinates, when appropriate.

10. Directs the activities of the subordinates, making sure that all responsibilities, authorities and relationships are understood and accepted.

11. Directs and monitors activities of construction personnel, maintenance personnel, and contractors to ensure accurate documentation, maximum safety, productivity, and public satisfaction are maintained.

12. Considers and reviews recommendations made by subordinates for new changes in present procedure and, when appropriate, makes recommendations to the Chief Operations Officer.

13. Responds to, investigates and recommends actions for policy and procedure violations, unsafe practices and any other action or behavior which may have a negative impact upon the Cooperative.

14. Delegates appropriate authority and freedom of actions, but with recognition that he cannot be relieved of his responsibility.

15. Communicates properly using two-way radios.

16. Correctly operates a laptop computer and the programs/systems used.

17. Develops, implements, coordinates, directs, and documents Coop’s electric distribution system maintenance programs as required by BEC, RUS, and/or other governing agencies or codes.

18. Consults and coordinates with BEC departments, members, prospective members, property owners, builders/developers, agencies, and companies concerning requirements for services and/or line changes. Prepares cost estimates, contracts, designs, easements, for acquirement of material, staking of line, staking sheets, and other documentation, as required.

19. Coordinates construction of work plan projects by reviewing cost estimates, contracts, design, easements, acquirement of material, staking of line, staking sheets, and other documentation as required.

20. Received daily job assignments from Chief Operations Officer and coordinates with Operations Foremen, plans staff, and prioritizes daily work assignments. Directs crews in accordance with plan. Monitors and adjusts as necessary.

21. Ensures that the contacting companies use correct notification, clearance, material, and installation procedures. Ensures that maximum safety, economic benefit and public satisfaction are maintained.

22. Reviews contractor billings for accuracy and corrects, as required, before approving payments.

23. Inspects completed work to ensure it has been done to specification, in compliance with all safety policies/procedures/codes. Ensures substandard construction or defects on the system are found, repaired and documented to minimize exposure, maximize safety and limit legal liability.

24. Ensures maintenance needs on the system are found, repaired and documented to minimize complaints, maximize safety and limit legal liability.

25. Directs, monitors and documents restoration of service delivery as a result of power outages and resolves service complaints using procedures which ensure maximum safety, economy, restoration, and member satisfaction.

26. Complies with all coop policies and procedures, safety rules, RUS specifications, NEC, NESC, federal, state, and local regulations and codes.

27. Makes every effort to serve all members courteously, efficiently and fairly and to satisfy their complaints or inquiries, if possible. If unable to do so, refers them to the proper persons.

28. Understands and complies with all Department of Transportation (DOT) rules and regulations, including Drug and Alcohol Testing.

29. Acquires, maintains and returns material, equipment and tools in accordance with BEC policies and procedures, as well as BEC inventory control procedures.

30. Accurately and legibly completes all documentation (computerized timecards, hand-written reports, etc.) in accordance with BEC policies and procedures and submits such documentation to the proper individuals for recordkeeping purposes.

31. Assists assigned personnel in the completion of necessary documentation checking for accuracy before submitting to proper individuals for recordkeeping purposes.

32. Possesses working knowledge of supervisory theories and techniques.

33. Possesses a basic understanding of human resource management principles.

34. Possesses knowledge of training, development, mentoring, and apprenticeship of subordinates.

35. Possesses basic understanding of employee motivation, rewards, recognition, and discipline.

36. Must possess knowledge of, or demonstrate the ability to learn, various computer applications, including BEC’s design software and member information and work order system. This includes Microsoft Office spreadsheets and word processing.

37. Works on call duty after normal working hours, including evenings, late nights, weekends, and holidays, as needed. Must be able to report for duty within thirty (30) minutes of notification when on call.

Equipment Used:

Organizational vehicles, two-way radios, digger trucks, aerial platforms (bucket trucks), chainsaws, forklifts, front-end loaders, hammers, channel locks, high-leverage wire cutters, tamps, shovels, pliers, screwdrivers, fall arrest systems, and any other electric construction or maintenance-related equipment, as well as computer, printer, copier, fax machine, multi-functional phone system, shredder.

Other Important Duties:

1. Maintains good working relations with co-workers, BEC members and the general public.

2. Represents BEC by attending schools/seminars/meetings for improvement of job knowledge and skills, when requested.

3. Continually explores new ideas to enhance job performance, efficiency, productivity, and work relations. Communicates these ideas to the Chief Operations Officer.

4. Performs other duties as may be assigned by Chief Operations Officer or designee.

Experience, Training, Knowledge, Skills, and Abilities:

· Must maintain professional knowledge of all issues relating to electrical linework.

· Must maintain knowledge of Cooperative’s policies related to duties of the position.

· Participates in BEC Safety Meetings.

· Must successfully perform annual Bucket Truck Rescue Demonstration.

· Must maintain knowledge of CPR, AED and First Aid in order to use it, when necessary.

· Ability to travel intra/inter-state, as necessary, for training purposes, meetings, or to provide assistance to other electric cooperatives, as required.

• Must pass a Department of Transportation or general physical, as required.

• Must pass required and random OSHA/DOT drug tests.

• Ability to move about and within an office building and on various terrain.

• Ability to lift and/or move equipment and tools weighing up to 50 pounds without assistance and in excess of 50 pounds with assistance.

• Ability to frequently stand and/or walk, either on the ground, while working at elevated heights or sitting for extended periods of time.

• Ability to perform manual and detailed hand work using both hands, sometimes repetitively, climb and balance, squat, stoop, crouch or kneel, push, and pull.

• Ability to bend at neck, waist, legs, and arms, reach above shoulder-level, twist body, and change positions at will.

• Ability to speak and hear clearly to communicate over loud background noise.

• Ability to function successfully on little or no sleep for extended periods of time in extreme circumstances such as large power outages caused by storms, etc.

• Vision ability that meets the minimum requirements to acquire and maintain a Texas CDL Driver’s license, with or without corrective lenses.

• Ability to communicate effectively and efficiently, both orally and in writing, with a diverse group of people and personalities. Requires a high degree of interpersonal skills.

• Ability to be tactful and get along with diverse groups of people and personalities. Capable of conveying a positive and professional image.

• Ability to prioritize and manage multiple tasks, even simultaneously, as well as coordinate projects with other employees working to consistently meet deadlines and budgets.

• Ability to listen to and read instructions and other paperwork.

• Ability to use judgment and reasoning skills to perform the Essential Functions of the Position.

• Ability to motivate, direct, supervise, train, and coach subordinates.

Education, Degrees, Certificates, and/or License Requirements:

• High School Diploma or equivalent.

• Valid minimum Texas Commercial Class A Driver’s License (CDL) and an acceptable driving history. CDL must be maintained and this includes maintaining DOT physical with satisfactory results.

· Must be eligible to be and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.

• American Red Cross or equivalent Certificate of Standard First Aid, CPR and AED utilization.

• Certificate of Pole Climbing Training or Certification of Pole Climbing Experience.

• Documented completion of Bucket Truck Rescue Training.

• Documentation of Journeyman Lineman training and experience.

• Documented completion of Forklift Training.

• NRECA certification in Supervision and/or Management within three (3) years.

• Minimum of six (6) years of line work experience (overhead and underground), of which the most recent twelve (12) months have been at a BEC Operations Foreman level, its equivalent, or above.

This Position Description is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. The employee may be required to perform or assume additional position-related responsibilities other than those stated in this description.

BEC reserves the right to revise or change the position responsibilities as the need arises. This Position Description does not constitute a written or implied contract of employment. The time frames mentioned for successful accomplishment of training phases are for illustrative purposes only and should not be construed as an implied contract of employment for any amount of time.

Job Type: Full-time

Pay: From $89,000.00 per year

Ability to Relocate:

• Bartlett, TX 76511: Relocate before starting work (Required)

Work Location: In person