Order Clerk, Sr. jobs in Cincinnati, OH

Founded in 1983, EXAIR is a manufacturer of compressed air products that are sold direct to companies world-wide. Join a growing company built on the efforts of a hard-working, motivated, team-oriented group of people.

Company benefits include medical, dental, life and disability insurance, 401(k) plan, Section 125 Flexible Spending savings plan, credit union and tuition reimbursement program, scaled paid vacation and PTO based on tenure, and paid community volunteer program. Pre-employment physical, drug screen, and background check are a requirement.

The ideal candidate for this position will possess service and communication skills (written and spoken,) as well as computer literacy and data entry skills and filing (mostly electronic). Organizational skills and the ability to prioritize are essential. Knowledge of export procedures and documentation, or fluency in a foreign language is advantageous, but not required.

The job duties include:

• Processing of quotes, orders, acknowledgements, and invoices.
• Tracking, expediting and follow-up of customer orders.
• Interact with our Application Engineers and Production Manager to assure on-time delivery and accuracy of customer orders.
• Extensive telephone and computer usage with a strong attention to detail.
• Generate export documents and coordinate international shipments with various carriers and freight forwarders.
• Additional tasks as assigned by supervisor.

Position Requirements:

• High school diploma or equivalent required.
• 2-5 years of Customer Service experience is preferred.
• Excellent communication skills (both written and spoken)
• Ability to prioritize / multi-task
• Ability to follow instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision of Customer Service Manager.

Useful Skills/Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, export knowledge, foreign language.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to undergo a background check and physical/drug screen?

Ability to Relocate:

• Cincinnati, OH 45249: Relocate before starting work (Required)

Work Location: In person