Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Summary
Supervises workers writing master orders used by production, shipping, invoicing, advertising, cost, and estimating departments.
Essential Job Duties
Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered.
Additional requirements may be designated by position.)
Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
General warehouse conditions. Exposed to high noise levels and variable temperatures.
Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability / Vets
DISCLOSURE REGARDING BACKGROUND INVESTIGATION
Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes.
Thus, you may be the subject of a "consumer report" and / or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and / or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks.
Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying.
NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING
Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy.
In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.
Job Posted by ApplicantPro
Last updated : 2024-03-28
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