Order Fulfillment Director jobs in Richmond, KY

JOB DESCRIPTION:  Order Builders are responsible for picking customer orders in an accurate and efficient manner.  We are a customer service business; we strive to provide our customers with the highest level of service possible. This includes supplying our customers with the product they order, with on-time delivery and in sellable condition. Order Builders are a critical part of this process.

PHYSICAL NATURE: This position does require extensive physical labor due to picking numerous customer orders, walking within departments to pick customer orders, placing containers on pallets or conveyors, etc. This is a fast-paced position, requiring each Order Builder to pick several hundred orders within his/her department(s) daily. It is required that an Order Builder team member be able to lift up to 75 lbs. repeatedly.

MENTAL NATURE: This position is a very detail-oriented position. Order Builders must understand picking operations and how inefficiencies effect operations, including on-time departures, inventory, financials, and customer service.  

EQUIPMENT: This position could require the use of fork-lifts, walkie-riders, and pallet jacks.

TECHNOLOGY: This position requires the use of RF scanning devices, computers, printers, WMS.

PREVIOUS EXPERIENCE:  We are seeking an individual with proven success in one or more of the following: use of RF scanning units, distribution, warehousing, and inventory. We are also seeing individuals with proven long-term employment in the past.

WORKING CONDITIONS:  We are a distribution/warehousing facility. Our ambient warehouse temperature tends to be cold in the winter and hot in the summer. Our cooler/freezers are 36˚F and -10˚F, respectively. Order builders are required to work in all areas. Freezer wear is provided.             

WAGES:   Wages will be based on assigned department. This is an hourly position that will require overtime at times. Order Building is an incentive-based position with a starting base rate of $11.50/hr. in our ambient warehouse.  /  INCENTIIVE: Order Builders are on an incentive program based on pieces pulled. Typically, a new hire will start seeing an incentive after 6-8 weeks but are eligible as soon as he/she hits production goals. There is no cap to the incentive.  

BENEFITS: Insurance (dental, vision, health), life insurance, employer matched 401K retirement, vacation, personal and sick time. Educational assistance programs, etc.

DEPENDABILITY:  Dependability is critical in this position. We expect team members to be on time and work when they are scheduled to ensure we are being the best partner we to our customers, co-workers, and carriers. Due to the nature of operations, we are unable to tolerate attendance issues.

CULTURE: We are passionate about offering our partners the best possible customer service. This flows throughout Team Modern. We understand that all positions are vital to the success of our organization. Our partners are our customers, vendors, carriers, contracted personnel, co-workers, team members on different shifts and in different departments, management, and ownership.

DECISION MAKING: We take a simple approach to everyday decision making: (1) Is it fair to your co-workers? (2) Is it fair to our customers, and (3) Is it fair to your company? If a team member cannot answer yes to all of these questions; it is not the best possible decision.

GROWTH POTENTIAL:  We take pride in offering team members a path to advance within the company by offering training, educational assistance, position information, etc. Team members who exhibit strong work ethic, respect for others, pride in their work and have a desire to expand their working knowledge will be considered for openings. We request team members to communicate their interest in movement within the company to prepare candidates for future openings.

PRE-EMPLOYMENT:  All successful candidates will undergo drug screening and background check. Due to the physical nature of this position we do require a fit for duty physical. 

 OTHER:  We currently provide all team members with personal protective wear (PPE): masks (if requested) and gloves.

Modern Distributors, Inc is an Equal Opportunity Employer.