Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
GENERAL STATEMENT OF DUTIES:
The Order Fulfillment Coordinator is a customer focused and hands-on position. Work with current fulfillment customers and ensure all orders are fulfilled on time accurately. The position is responsible to work with customer through email and phone communication on a daily basis and fulfilling each order from receiving to shipping while maintaining all inventory. Responsibilities include picking orders, staging orders for shipping, scheduling shipping appointments, replenishment, raw material replenishment, and inventory control
ESSENTIAL JOB FUNCTIONS:
The following is a summary of the essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below and essential functions may change from time to time.
QUALIFICATIONS:
The following qualifications are the minimum requirements necessary to perform the essential functions of the job.
Required Knowledge, Skills and Abilities
Education and Experience
Any combination equivalent to education and experience that provides the required knowledge and skills.
Typical qualifications would be equivalent to:
0 Order Fulfillment Manager jobs found in Utica, NY area