Outbound Call Center Manager jobs in the United States

The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Outbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2021 Salary.com)

HIRING NOW!!! Entry Level Call Center Reps
  • Aerotek
  • San Ramon, CA
  • ... and outbound calls. - Obtains client information by answering telephone calls and verifying ... Customer Service, Call Center, Ms Office, escalations Top Skills Details: Customer Service, Call ...
  • 5 hours ago

Call Center Representative
  • Walgreens
  • Miami Gardens, FL
  • Handles 300 + correspondence a day to patients (inbound calls, chats, emails) and makes outbound ... Call Center Representative, Location: Miami Gardens, FL - 33056
  • yesterday

Call Center Supervisor - Virtual/Remote
  • Publishing Concepts
  • El Paso, TX
  • Call Center Manager, Inbound/Inside Sales * Lead a team of 18-25 professional inside sales ... Coach agent to develop rapport with clients from inbound and outbound calls to complete directory ...
  • 2 days ago

Workforce Management Supervisor - Remote
  • UnitedHealth Group
  • Paradise Valley, AZ
  • Responsibilities include monitoring call volumes both Inbound and outbound, analyzing results ... Ensures team is consistent in using call center tools to observe agents actual state compared to ...
  • 2 days ago

Financial Service or Call Center Representative
  • Collabera
  • Las Vegas, NV
  • ... Inbound / Outbound / Sales / Teleservices / Telemarketing / Client Support / Client Service ... Collabera has 60 offices with a presence in 11 countries and provides staff augmentation, managed ...
  • 2 days ago

Medical Call Center Representative
  • Aerotek
  • Beaverton, OR
  • Perform general patient account management duties, such as, obtain prior authorization for services ... The majority of these calls are inbound, but candidates need to be flexible to support outbound ...
  • 3 days ago

Customer Service Representative - Call Center
  • Express Employment Professionals - Tigard, OR
  • Portland, OR
  • We are looking for a Call Center Representative that will be the liaison between our company and ... Manage large amounts of inbound and outbound calls in a timely manner * Follow communication ...
  • 3 days ago

Contact Center Representative - Medical (Child Requisition)
  • Neighborcare Health
  • Seattle, WA
  • ... making outbound outreach calls. The CCR will answer patient questions, assist patients in ... Resolve patient requests in one call/contact or successfully manages prolonged or complex issues ...
  • 6 days ago

Income Estimation for Outbound Call Center Manager jobs
$75,442 to $113,994