Outbound Contact Center Manager jobs in the United States

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2022 Salary.com)

A
Registered Nurse Care Mgmt (Contact Ctr Clinical Support) - Based in Medford, OR - Relocation Ava...
  • Asante
  • Grants Pass, OR
  • POSITION SUMMARY The RN Care Manager provides care management and care coordination for patients ... It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in ...
  • 7 hours ago

G
Account Manager- AV Sales Professional
  • GC Pro
  • Bloomington, MN
  • GC Pro Account Manager The GC Pro Account Manager is responsible for cultivating new business ... Partner with Guitar Center retail locations, Support Center, Distribution Centers, and Contact ...
  • 17 hours ago

T
Universal Inbound Agent - REMOTE in PA
  • Three Wire Systems
  • Remote, OR
  • May make outbound calls to schedule appointments based on Veteran or VA request. Resolves ... Contact center experience to include call center chat messaging Preferred: * Healthcare industry ...
  • 20 hours ago

S
AEP Sales Development Advisor - 102422 (Remote)
  • SelectQuote
  • Star, ID
  • Outbound dialing sales prospects who have expressed interest in receiving quotes for SelectQuote ... Meet and exceed specified monthly goals for transfer rates and contact to transfer to increase ...
  • 22 hours ago

Z
Product Manager, Zoom Contact Center
  • Zoom
  • Salem, OR
  • ... Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Were ... Help manage internal resources to ensure on-time completion of projects * Promote our product and ...
  • 4 days ago

S
Call Center Representative (Part-time)
  • Shepard Exposition Services
  • Las Vegas, NV
  • The Call Center Representative will manage inbound and outbound calls to exhibitors to address ... Contact exhibitors to collect unpaid balances * All other duties as assigned Requirements
  • 4 days ago

C
Advice Academy Professional
  • Charles Schwab
  • Wheat Ridge, CO
  • Create business development opportunities through outbound or inbound calls, in-branch client ... Learn from a variety of team managers, your career mentor, leaders, and coaches that are focused on ...
  • 5 days ago

P
Warehouse and Donations Manager
  • Pike Market Senior Center & Food Bank
  • Seattle, WA
  • ... contact for laundry service, pest-control, and other warehouse-related maintenance services. • Ensure warehouse volunteers observe safety rules and guidelines regarding both food and personal ...
  • 5 days ago

Q
Outbound Contact Center Representative
  • Quincy Credit Union
  • Weymouth, MA FULL_TIME
  • Quincy Credit Union in Quincy, MA is looking to hire a full-time Outbound Contact Center Representative to contact membe...
  • 8 Days Ago

M
Outbound Contact Center Specialist
  • Mosaic Pharmacy Service
  • Sterling, VA FULL_TIME
  • Company Profile Medicines are powerful—they can prevent and heal disease, but they can also be costly, ineffective or ev...
  • 1 Month Ago

Q
Outbound Contact Center Representative
  • Quincy Credit Union
  • Weymouth, MA FULL_TIME
  • Quincy Credit Union in Quincy, MA is looking to hire a full-time Outbound Contact Center Representative to contact membe...
  • 8 Days Ago

M
Outbound Contact Center Specialist
  • Mosaic Pharmacy Service
  • Sterling, VA FULL_TIME
  • Company Profile Medicines are powerful—they can prevent and heal disease, but they can also be costly, ineffective or ev...
  • 1 Month Ago

K
Contact Center Inbound/Outbound I
  • Kelly
  • Lancaster, MA FULL_TIME
  • For those who want to keep growing, learning, and evolving. We at Kelly® Professional & Industrial hear you, and we’re h...
  • 1 Month Ago

K
Contact Center Inbound/Outbound I
  • Kelly
  • Grafton, MA FULL_TIME
  • For those who want to keep growing, learning, and evolving. We at Kelly® Professional & Industrial hear you, and we’re h...
  • 1 Month Ago

K
Contact Center Inbound/Outbound I
  • Kelly
  • Sherborn, MA FULL_TIME
  • For those who want to keep growing, learning, and evolving. We at Kelly® Professional & Industrial hear you, and we’re h...
  • 1 Month Ago

T
Manager of Operations - Contact Center
  • The Crisis Center
  • Tampa, FL FULL_TIME
  • Position SummaryThe Crisis Center of Tampa Bay brings help, hope, and healing to people facing serious life challenges o...
  • 9 Days Ago

Income Estimation for Outbound Contact Center Manager jobs
$113,432 to $159,740