Outbound Contact Center Manager jobs in Alaska

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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Salesforce Marketing Cloud Power User-Remote
  • Pearson
  • Juneau, AK
  • People are at the center of our company. We are committed to a sustainable environment andworkplace ... Work closely with Account Management teams and both internal and external technical teams toensure ...
  • 10 hours ago

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Customer Service Representative
  • TriWest Healthcare Alliance
  • Anchorage, AK
  • ... in a fast-paced contact center. Responds to inbound calls and chat messages regarding ... May make outbound calls to schedule appointments based on Veteran or VA request. Resolves ...
  • yesterday

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Manager, Contact Center (Anchorage, AK)
  • TriWest Healthcare Alliance
  • Anchorage, AK
  • Are you our next Manager, Contact Center? This position manages daily Contact Center operations and staff with a focus on delivering exemplary customer service in a call center environment. Contact ...
  • yesterday

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Claims Customer Service Representative (Anchorage, AK)
  • TriWest Healthcare Alliance
  • Anchorage, AK
  • ... outbound calls to resolve Veteran billing issues. · Consistently displays professional and ... center or customer service experience · Knowledge of medical claims processing/review · Managed ...
  • yesterday

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Dena'ina Academic Administrator
  • Kenaitze Indian Tribe
  • Kenai, AK
  • Supervise teaching and other staff, maintain on-going contact with families, work with all other ... Work closely with ECC Manager and Early/Heath Start, DWC Behavioral Health and ANE staff to ...
  • 4 days ago

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Nurse Manager
  • Home Instead
  • Anchorage, AK
  • This is your first point of contact for questions pertaining to your primary responsibilities ... Center, The Hub, and more ). * Keep detailed documentation of all relevant phone and in-person ...
  • 4 days ago

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Infection Control & Employee Health Specialist
  • Kenaitze Indian Tribe
  • Kenai, AK
  • ... ina Wellness Center (DWC)-wide Infection Control & Employee Health Program which includes ... Act as the primary contact for DWC with regulatory agencies and other organizations on issues ...
  • 6 days ago

Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Islands extend into the Eastern Hemisphere. Alaska is the only non-contiguous U.S. state on continental North America; about 500 miles (800 km) of British Columbia (Canada) separates Alaska from Washington. It is technically part of the continental U.S., but is sometimes not included in colloquial use; Alaska is not part of the contiguous U.S., often called "the Lower 48". The capital city, Juneau, is situated on the mainland of the North American ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,552 to $126,246

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019