Outbound Contact Center Manager jobs in Arlington Heights, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

612 Outbound Contact Center Manager jobs found in Arlington Heights, IL area

Bilingual Customer Service Representative (Work From Home)
  • Tailored Management
  • Chicago, IL
  • High school diploma or equivalent * 2+ years of outbound call center experience * 1+ years of ... Will be the primary point of contact for designated providers. * Develop a map to track location of ...
  • 18 hours ago

MLM Leaders wanted. 100K+ predictable income and Passive income
  • The Gale Group of Equis Financial
  • Chicago, IL
  • ... Outbound Call Center Agents Retail Sales...Managers and customer service agents Teachers Health ... Please apply now or contact Rich Gale directly at four one zero nine seven one zero eight three ...
  • yesterday

1st, 2nd & 3rd shift Call Center/Customer Service - Part/Full Time
  • Idealease
  • Barrington, IL
  • ... and outbound calls, customer retention, and/or customer service Intermediate Microsoft Office ... tasks and manage time efficiently Basic computer skills in various software and web-based ...
  • yesterday

Housing Case Manager
  • Breakthrough Urban Ministries
  • Chicago, IL
  • ... center membership, employee discounts and more. To Apply Send/email/fax cover letter and resume to ... please contact us via the telephone number listed above. The decision on granting reasonable ...
  • yesterday

Call Center/ Medicare or Medicaid
  • Pharmaceutical Strategies
  • Chicago, IL
  • ... 398-2752 Contact Details Harmanpreet Phone No.: 617-398-2752 Email: hsingh ... managing through transition, while fostering a positive team environment Confident in decision ...
  • yesterday

Travel Dialysis RN
  • Supplemental Health Care
  • Chicago, IL
  • ... dialysis center in Chicago, Illinois. We are looking for a Dialysis RN to fill a need for a ... Kimberly Bouton Recruitment Manager for Nursing, Allied and Therapy Office: 469-249-1878 Cell: 469 ...
  • 2 days ago

Assistant Manager, Des Plaines Facility
  • Safeguard Self Storage
  • Des Plaines, IL
  • ... Call-Center. Responsibilities: * Respond to customer issues and concerns in a timely manner ... Contact delinquent customers to request payment. * Perform security functions. * Reconcile tenant ...
  • 2 days ago

Customer Care Specialist
  • Aerotek
  • Deerfield, IL
  • ... contact. - Receives inbound and outbound calls to patients or MD Offices regarding orders for ... Center) About Aerotek: We know that a company's success starts with its employees. We also know ...
  • 3 days ago

Arlington Heights is a village in Cook County in the U.S. state of Illinois. A suburb of Chicago, it lies about 25 miles (40 km) northwest of the city's downtown. The population was 75,101 at the 2010 census. It is the most populous community in the United States that is incorporated as a "village", although it is not far ahead of its nearby Illinois neighboring villages of Schaumburg and adjacent Palatine. Arlington Heights is known for Arlington Park Race Track, home of the Arlington Million, a Breeders' Cup qualifying event; it also hosted the Breeders' Cup World Thoroughbred Championships...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$76,721 to $115,926
Arlington Heights, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019