Outbound Contact Center Manager jobs in Aurora, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

1696 Outbound Contact Center Manager jobs found in Aurora, IL area

Warehouse Selector
  • Logistics Company
  • Joliet, IL
  • We have capabilities in freight management, warehouse and distribution center support, last mile ... contact (678-495-9464) so that we can work with you to reasonably accommodate you Company ...
  • 3 days ago

Account Manager
  • Infutor Data Solutions LLC
  • Oakbrook Terrace, IL
  • ... outbound marketing reach, and to minimize fraud and collections risk. Infutor's headquarters are ... Manage accounts and contacts through Salesforce.com, record contact and maintain high quality ...
  • 6 days ago

Consumer Collections Specialist
  • Brilliant Financial Staffing- Downers Grove
  • North Aurora, IL
  • Consumer Collections Responsibilities: * 90+ inbound and outbound contacts per day * Contact ... Comfortable in a call center environment * Strong verbal and written communication skills Company ...
  • 7 days ago

Aurora, a suburb of Chicago, is a city in DuPage, Kane, Kendall, and Will counties in the U.S. state of Illinois. Located primarily in DuPage and Kane counties, it is an outer suburb of Chicago and the second most populous city in the state, and the 114th most populous city in the country. The population was 197,899 at the 2010 census, and was estimated to have increased to 200,965 by 2017. Once a mid-sized manufacturing city, Aurora has grown since the 1960s. Founded within Kane County, Aurora's city limits and population have expanded into DuPage, Will, and Kendall counties. Between 2000 an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,550 to $117,179
Aurora, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019