Outbound Contact Center Manager jobs in Bloomington, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

143 Outbound Contact Center Manager jobs found in Bloomington, IL area

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Manager Contact Center Clinical
  • OSF HealthCare Careers
  • Peoria, IL Full-Time
  • Description The Manager Contact Center - Clinical provides leadership and management to the Clinical Contact Center team...
  • 2 Months Ago
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Referral Manager Contact Center Non Clinical
  • OSF HealthCare Careers
  • Peoria, IL Full-Time
  • Description The Manager Contact Center (non-clinical digital experience) provides leadership and management to the non-c...
  • 2 Months Ago
Bloomington is a city in and the county seat of McLean County, Illinois, United States. It is adjacent to Normal, and is the more populous of the two principal municipalities of the Bloomington-Normal metropolitan area. The 2010 Census showed the city had a population of 76,610, making it the 12th most populated city in Illinois, and the fifth-most populous city in the state outside the Chicago Metropolitan Area. Combined with Normal, the twin cities have a population of roughly 130,000. Bloomington is located at 40°29′03″N 88°59′37″W. The city is at an elevation of 797 feet (243 m) above sea ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$70,208 to $106,094
Bloomington, Illinois area prices
were up 1.3% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019