Outbound Contact Center Manager jobs in Brockton, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

122 Outbound Contact Center Manager jobs found in Brockton, MA area

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Human Resources (HR) Generalist - Immigration Coordinator
  • Kelly Services
  • Waltham, MA
  • ... Center â?¯ The hours for this position are as follows * Hours: Monday to Friday * 8:00am-5 ... Drive Talent Acquisition hiring compliance through interaction with vendors, managers and Human ...
  • yesterday

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Program Manager, Member Experience + Engagement
  • Devoted Health
  • Waltham, MA
  • We want to put people center stage, not process or profit. We are guided by a deep belief that ... for developing outbound member communication campaigns from concept through execution across ...
  • 2 days ago

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Inside Sales Agent (ISA)
  • Wilson Group Realty
  • Newton, MA
  • ... in our contact management database system. Attention to detail is vitally important in this ... Inside sales and/or Call Center experience * Must be self-motivated, possess strong organizational ...
  • 3 days ago

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Customer Service Specialist
  • rose international
  • Norwood, MA
  • Call Center, Customer Service, Insurance Position Description: **C2C is not available** **Only U.S ... Completes outbound calls to provide status or follow-up on issue resolution as required. Job ...
  • 3 days ago

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Field Underwriter - Warm Leads - Build an Agency
  • Jacob Pogue Agency
  • Boston, MA
  • ... call center, telemarketing, solar, time share, timeshare, travel, real estate, mortgage broker ... contact National Hiring Manager: Tiffany Kanehl at (615) 358-8143. Please apply only if you ...
  • 4 days ago

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$80,075 to $121,000
Brockton, Massachusetts area prices
were up 1.6% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019