Outbound Contact Center Manager jobs in Chicago, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

612 Outbound Contact Center Manager jobs found in Chicago, IL area

Bilingual Customer Service Representative (Work From Home)
  • Tailored Management
  • Chicago, IL
  • High school diploma or equivalent * 2+ years of outbound call center experience * 1+ years of ... Will be the primary point of contact for designated providers. * Develop a map to track location of ...
  • 17 hours ago

Customer Account Advisor
  • Aarons
  • East Chicago, IN
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • 21 hours ago

MLM Leaders wanted. 100K+ predictable income and Passive income
  • The Gale Group of Equis Financial
  • Chicago, IL
  • ... Outbound Call Center Agents Retail Sales...Managers and customer service agents Teachers Health ... Please apply now or contact Rich Gale directly at four one zero nine seven one zero eight three ...
  • 22 hours ago

Housing Case Manager
  • Breakthrough Urban Ministries
  • Chicago, IL
  • ... center membership, employee discounts and more. To Apply Send/email/fax cover letter and resume to ... please contact us via the telephone number listed above. The decision on granting reasonable ...
  • yesterday

Call Center/ Medicare or Medicaid
  • Pharmaceutical Strategies
  • Chicago, IL
  • ... 398-2752 Contact Details Harmanpreet Phone No.: 617-398-2752 Email: hsingh ... managing through transition, while fostering a positive team environment Confident in decision ...
  • yesterday

Travel Dialysis RN
  • Supplemental Health Care
  • Chicago, IL
  • ... dialysis center in Chicago, Illinois. We are looking for a Dialysis RN to fill a need for a ... Kimberly Bouton Recruitment Manager for Nursing, Allied and Therapy Office: 469-249-1878 Cell: 469 ...
  • 2 days ago

Assistant Manager, Des Plaines Facility
  • Safeguard Self Storage
  • Des Plaines, IL
  • ... Call-Center. Responsibilities: * Respond to customer issues and concerns in a timely manner ... Contact delinquent customers to request payment. * Perform security functions. * Reconcile tenant ...
  • 2 days ago

2nd Shift Call Center Representative
  • Aerotek
  • Schaumburg, IL
  • Handle about 85 calls/day, Answer incoming calls and make outbound follow up calls * Answer inbound ... Escalate poor service or warranty claims to Call Center Leads and management for prompt resolution
  • 3 days ago

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$78,653 to $118,846
Chicago, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019