Outbound Contact Center Manager jobs in Elgin, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

638 Outbound Contact Center Manager jobs found in Elgin, IL area

1st, 2nd & 3rd shift Call Center/Customer Service - Part/Full Time
  • Idealease
  • Barrington, IL
  • ... and outbound calls, customer retention, and/or customer service Intermediate Microsoft Office ... tasks and manage time efficiently Basic computer skills in various software and web-based ...
  • 22 hours ago

Construction Superintendent
  • Perfection Property Restoration
  • East Dundee, IL
  • ... Manage professional and timely contact with clients, employees and vendors. · Apply safety ... Additionally, our state-of-the-art Mobile Command Center is equipped and ready to respond to any ...
  • yesterday

  • Kurt Young Insurance Group
  • Naperville, IL
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • 2 days ago

Assistant Manager, Des Plaines Facility
  • Safeguard Self Storage
  • Des Plaines, IL
  • ... Call-Center. Responsibilities: * Respond to customer issues and concerns in a timely manner ... Contact delinquent customers to request payment. * Perform security functions. * Reconcile tenant ...
  • 2 days ago

Elgin (/ˈɛldʒɪn/ EL-jin) is a city in Cook and Kane counties in the northern part of the U.S. state of Illinois. Located roughly 35 mi (56 km) northwest of Chicago, it lies along the Fox River. As of 2017, the city had an estimated population of 112,456, making it the eighth-largest city in Illinois....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,386 to $116,932
Elgin, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019