Outbound Contact Center Manager jobs in Elyria, OH

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Impact Solutions Inc
  • Brunswick, OH FULL_TIME
  • We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to various customers and sell products and services to businesses located within a specific geographic territory.

    Outbound Call Center Representative overview:

    • Drive revenue value-added revenue within an assigned territory utilizing phone and email campaigns
    • Effectively communicate and promote the value proposition focused on our turnkey storage solutions to help increase sales for the business
    • Collaborate with branch and sales management to increase overall market share in a designated territory through creating and executing a strong territory plan
    • Proactively engages new and existing customers to help build strong customer relationships through prospecting within a designated territory, in-person client meetings, and occasional onsite visits
    • Optimize/Negotiate rates and grow revenue by leveraging the full product line of best-in-class products and services
    • Responsible for all facets of customer account management aiming to increase yearly revenue for each new and existing customer in a designated territory
    • Understand all Essentials Service offerings and any future offerings in order to proactively sell the offerings to customers
    • Effectively follow weekly/monthly/annual KPI goals and objectives
    • Utilize Salesforce CRM system to track performance and manage customers

    Legally authorized to work in the US, not able to sponsor at this time.

    Outbound Call Center Representative qualifications include:

    • 1 years of outbound sales, cold calling and emailing
    • AS or BS degree is preferred but not required
    • Certifications in selling and sales management is ideal
    • A consultative, solution selling approach and experience
    • Experience and success in a highly goal-oriented setting
    • Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment
    • A positive can-do, will-do attitude with a winning mindset
    • Ability to thrive in a high-volume, transactional ecosystem
    • Experience selling to regional businesses
    • Ideal if experienced with Salesforce CRM tools, social media marketing and networking

    Industry: Business Development, Sales, Cold Calling, Call Center, Brunswick, Ohio

    Job Code: j-1849

  • 3 Days Ago

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Outbound Call Center Representative
  • Food Management Search
  • Brunswick, OH FULL_TIME
  • We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to va...
  • 10 Days Ago

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Family Fun Center Manager Seasonal
  • Island Time Family Fun Center
  • Brunswick, OH FULL_TIME
  • We are looking for a dedicated and experienced individual to join our team as the Island Time Family Fun Center Manager. Island Time is a family owned and operated family fun center that consists of B...
  • 23 Days Ago

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor! The world needs creative solutions. We need YOU! BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of oper...
  • 17 Days Ago

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Salon Manager - Appleseed Center
  • Great Clips
  • MANSFIELD, OH FULL_TIME
  • Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you’re looking for a new opportunity? If this sounds like yo...
  • 21 Days Ago

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Manager, Tutoring Center
  • North Central State College
  • Mansfield, OH FULL_TIME
  • Manager, Tutoring Center Essential duties/responsibilities include but are not limited to the following: Department Management: Tutoring Resource Center • Oversees the Tutoring Resource Center and oth...
  • 23 Days Ago

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0 Outbound Contact Center Manager jobs found in Elyria, OH area

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Membership Billing Rep - TPA
  • Medical Mutual of Ohio
  • Cleveland, OH
  • The Membership Billing Representative - TPA position allows you the flexibility to work at home as long as you reside wi...
  • 3/28/2024 12:00:00 AM

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Service Center Associate - (Remote Call Center)
  • Nesco Resource
  • Independence, OH
  • Description: CANDIDATES MUST LIVE BE WITHIN 150 MILES OF CLEVELAND, OH THERE IS A FIRM TRAINING START DATE 11/14/2022 Tr...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative (Part-Time)
  • Dayton Freight
  • Elyria, OH
  • Overview: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professio...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • IMCD Group
  • Westlake, OH
  • Customer Service Representative IMCD US LLCcurrently has an opening for a Customer Service Representative. This role is ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - FastFingerprints
  • FastFingerprints
  • Westlake, OH
  • **Customer Service Representative - FastFingerprints** Westlake, OH **Position Summary** The Customer Service Representa...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Barentz
  • Avon, OH
  • **Customer Service Representative** *We are looking to add to our team a full-time **Customer Service Representative** w...
  • 3/25/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Amherst, OH
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/25/2024 12:00:00 AM

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Mobile Associate, Store-in-Store - Retail Sales
  • T-Mobile
  • Cleveland, OH
  • Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entir...
  • 3/25/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$113,245 to $152,487
Elyria, Ohio area prices
were up 1.3% from a year ago

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