Outbound Contact Center Manager jobs in Illinois

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

Center Medical Specialist - LPN/LVN-Champaign, IL
  • Grifols
  • Champaign, IL
  • Contact Dave Harris # 919-937-4772 (Call or Text) or via email: clarence.harris@external.grifols ... manages donor injuries and adverse events. · Performs evaluations of any history of illness or ...
  • 3 hours ago

Customer Service Representatives
  • Integrity Trade Services LLC
  • Elwood, IL
  • Integrity Trade Services is partnered with a leading distribution center specializing in ... contact which eliminates the inconvenience and time constraints of managing multiple staffing ...
  • 4 hours ago

Cisco VoiP Support (100% Remote)
  • Kairos
  • Bloomington, IL
  • ... Manager (CUCM), Unified Contact Center Enterprise (UCCE), Cisco Unified Border Element (CUBE), and Unity voice mail. -Experience with Cisco Desktop, Finesse, Extension Mobility, CUCILyncJabber ...
  • 11 hours ago

Customer Engagement Marketing Manager
  • US Cellular
  • Chicago, IL
  • ... Mail, Email, Outbound Telemarketing, SMS, MMS, Mobile Applications and Newsletters ... Must have experience with Customer Privacy, Do Not Contact, Behavioral Tracking and CAN-SPAM ...
  • 2 days ago

Logistics Manager
  • HR Metrics, Inc.
  • Minooka, IL
  • The distribution center has various departments that consist of a variety of temperatures ... Point of contact for carriers, and proactively follows up regularly to build relationships and to ...
  • 5 days ago

Account Manager
  • IMC Solutions, Inc.
  • Berwyn, IL
  • ... going and consistent contact and relationship-building * Prospect and develop new supply ... Experienced and comfortable with outbound calling to reach customers and prospects vs responding to ...
  • 5 days ago

Customer Account Advisor
  • Aarons
  • Mascoutah, IL
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • 5 days ago

Asset Manager
  • Mid-America Asset Management, Inc.
  • Oakbrook Terrace, IL
  • Day-to-day management functions of the property, including telephone contact and correspondence ... shopping center industry in the Midwest. Mid-America Asset Management, Inc. is part of the Mid ...
  • 6 days ago

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$76,337 to $115,352

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019