Outbound Contact Center Manager jobs in Ketchikan, AK

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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4 Outbound Contact Center Manager jobs found in Ketchikan, AK area

Ketchikan's GPS geographic coordinates are latitude 55.342 (slightly south of both Copenhagen, Denmark at 55.676 and Glasgow, Scotland at 55.864) and longitude -131.648. The city is located in southernmost Southeast Alaska on Revillagigedo Island, 700 miles (1,100 km) northwest of Seattle, Washington, 235 miles (378 km) southeast of Juneau, Alaska, and 88 miles (142 km) northwest of Prince Rupert, B.C., Canada. It is surrounded by the Tongass National Forest, which is managed by the United States Forest Service from its headquarters in the Ketchikan Federal Building downtown, and to the south...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$81,040 to $122,450
Ketchikan, Alaska area prices
were up 2.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019