Outbound Contact Center Manager jobs in Kentucky

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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Instructional Design Learning Professional
  • GDKN
  • Louisville, KY
  • Proficient project management skills * Five or more years in contact center learning and development for Fortune top 50 organization * Develop and manage courses in a LMS Company Description The ...
  • 1 hour ago

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Instructional Designer
  • GDKN
  • Louisville, KY
  • Proficient project management skills * Five or more years in contact center learning and development for Fortune top 50 organization * Develop and manage courses in a LMS Company Description The ...
  • 2 hours ago

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WORK FROM HOME INSURANCE SALES REPRESENTATIVE
  • Kurt Young Insurance Group
  • Louisville, KY
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • yesterday

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Network Engineer
  • Pyramid Consulting, Inc.
  • Louisville, KY
  • Please review the job description below and contact me ASAP if you are interested. This requirement ... Report problems to partiesrsquo affected and client management team Notify and follow-up with ...
  • yesterday

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Residential Telesales Supervisor
  • SPECTRUM
  • Florence, KY
  • Serve as back up for the Outbound Dialer and become subject matter expert as its use for a CRM to ... Experience with processes in a sales and customer service environment including call center ...
  • 3 days ago

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Sales Associate
  • Youngblood's RV Super Center Inc.
  • Paducah, KY
  • Prospect and contact potential customers * Reach agreed upon sales targets by the deadline ... Familiarity with CRM platforms * Ability to build rapport with clients * Strong negotiation skills
  • 3 days ago

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Admissions Representative
  • Enrollment Builders - Higher Education Admissions
  • Lexington, KY
  • Contact Center Admissions Representative with Enrollment Builders - Higher Education Admissions in ... managing a large volume of inbound and outbound calls, SMS/texts, website chat sessions, and emails ...
  • 6 days ago

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Manager, Residential Telesales
  • SPECTRUM
  • Florence, KY
  • The Manager, Residential Telesales will oversee 3-4 Supervisors that support teams of Outbound ... Proven call center sales management experience. 4+ years of sales experience in an MSO or ...
  • 6 days ago

Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United States. Although styled as the "State of Kentucky" in the law creating it, (because in Kentucky's first constitution, the name state was used) Kentucky is one of four U.S. states constituted as a commonwealth (the others being Virginia, Pennsylvania, and Massachusetts). Originally a part of Virginia, in 1792 Kentucky became the 15th state to join the Union. Kentucky is the 37th most extensive and the 26th most populous of the 50 United States. Ke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$69,576 to $105,135

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019