Outbound Contact Center Manager jobs in Lowell, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

66 Outbound Contact Center Manager jobs found in Lowell, MA area

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Human Resources (HR) Generalist - Immigration Coordinator
  • Kelly Services
  • Waltham, MA
  • ... Center â?¯ The hours for this position are as follows * Hours: Monday to Friday * 8:00am-5 ... Drive Talent Acquisition hiring compliance through interaction with vendors, managers and Human ...
  • yesterday

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WORK FROM HOME INSURANCE SALES REPRESENTATIVE
  • Kurt Young Insurance Group
  • Bedford, NH
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • yesterday

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Program Manager, Member Experience + Engagement
  • Devoted Health
  • Waltham, MA
  • We want to put people center stage, not process or profit. We are guided by a deep belief that ... for developing outbound member communication campaigns from concept through execution across ...
  • 2 days ago

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Sales Executive - Mergers & Acquisitions
  • Vested Business Brokers
  • Merrimack, NH
  • ... and outbound call center RESPONSIBILITIES/ ATTRIBUTES * build and manage buyers and seller relationships * computer literacy (embrace technology) * results driven attitude * enjoy working ...
  • 2 days ago

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$80,593 to $121,782
Lowell, Massachusetts area prices
were up 1.6% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019