Outbound Contact Center Manager jobs in Malden, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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233 Outbound Contact Center Manager jobs found in Malden, MA area

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Sales Executive - Mergers & Acquisitions
  • Vested Business Brokers
  • Boston, MA
  • ... and outbound call center RESPONSIBILITIES/ ATTRIBUTES * build and manage buyers and seller relationships * computer literacy (embrace technology) * results driven attitude * enjoy working ...
  • yesterday

K
HIGH PERFORMER INSURANCE SALES REP NEEDED ASAP WORK FROM HOME
  • Kurt Young Insurance Group
  • Cambridge, MA
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • yesterday

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Medical Device Sales 1099- Area Sales Manager -Boston
  • MD360 Life
  • Boston, MA
  • Manage assigned territory and make personal contact with prospective physicians or managing staff ... Make 40-50 outbound calls per day / Scheduling 3-5 new meetings per day * Positioning a sales price ...
  • yesterday

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Associate Director / Director, Due Diligence Management CMC
  • Takeda
  • Cambridge, MA
  • As an Associate Director, Due Diligence Management you will serve as Pharm Sci's primary point of ... Serve as Pharm Sci's primary point of contact for Takeda's Center of External Innovation (CEI) for ...
  • yesterday

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Principal Application Support Engineer
  • DTCC
  • Boston, MA
  • ... Contact Center is nice to have • Experience in Python scripting is nice to have • Experience with ITIL Incident and Change management processes is nice to have
  • 3 days ago

Malden is a city in Middlesex County, Massachusetts, United States. At the time of the 2010 United States Census, the population was at 59,450 people. In 2009, Malden was named the "Best Place to Raise Your Kids" in Massachusetts by Bloomberg Businessweek. Malden is bordered by Melrose on the north, Stoneham on the northwest, Medford on the west, Everett on the south, Revere on the east, and Saugus on the northeast. Boojum Rock located in the north west corner of Malden inside the Middlesex Fells Reservation is the highest point in Malden with an elevation of approximately 275 feet. According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,897 to $126,775
Malden, Massachusetts area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019