Outbound Contact Center Manager jobs in Maryland

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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Automotive Technical Service Manager
  • Monro Muffler/Brake
  • Dunkirk, MD
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Job Description If you are an ...
  • 2 days ago

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Automotive Technical Service Manager
  • Monro Muffler/Brake
  • Frederick, MD
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Job Description If you are an ...
  • 2 days ago

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Automotive Technical Service Manager
  • Monro Muffler/Brake
  • Fallston, MD
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Job Description If you are an ...
  • 2 days ago

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Finance and Insurance Manager (F&I)
  • Johnson Truck Center
  • Hyattsville, MD
  • Johnson Truck Center has an immediate opening for and F&I Manager in Landover, MD. This person will ... Apply now or contact Van at 856-912-9511 if you have questions.
  • 2 days ago

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Assistant Branch Manager
  • M&T Bank
  • Ellicott City, MD
  • ... and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach ... Proactively contact customers in assigned customer portfolio, as well as participate in branch ...
  • 3 days ago

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Telemarketing Manager (Mortgage loans/ Ytel)
  • WHO... a staffing company
  • Fork, MD
  • The telemarketing team is supported with an auto dialer that makes about 23,000 outbound calls a ... center management experience. · YTEL Dialer Software experience is highly preferred. · Loan ...
  • 4 days ago

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Installation & Logistics (I&L) / Data Center Management (DCM) Intern Program
  • CACI for Natl Security Agency
  • Maryland, MD
  • Position Summary The Data Center Management (DCM) Intern Program is a 12-week program that provides ... If you have questions about the I&L/DCM Intern Program, please contact us at IL_DCMSummerIntern@nsa ...
  • 5 days ago

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Assistant Branch Manager
  • M&T Bank
  • Cockeysville, MD
  • ... and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach ... Proactively contact customers in assigned customer portfolio, as well as participate in branch ...
  • 5 days ago

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$76,712 to $115,910

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019