Outbound Contact Center Manager jobs in Mount Prospect, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

598 Outbound Contact Center Manager jobs found in Mount Prospect, IL area

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Producing Mortgage Sales Manager
  • Wells Fargo Bank
  • Deerfield, IL
  • During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
  • yesterday

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PMB Sales Supervisor (SAFE)
  • Wells Fargo Bank
  • Chicago, IL
  • During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
  • yesterday

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Profit Formula Client Associate- Private Client Group
  • Wells Fargo Bank
  • Deerfield, IL
  • During the application process, ensure your contact information (email and phone number) is up to ... Wealth and Investment Management (WIM) businesses build enduring client relationships through sound ...
  • yesterday

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Marketing Associate - Hiring Now!
  • Chicago Marketing Northwest
  • Village of Arlington Heights, IL
  • IF YOU'RE SELECTED, YOU'LL BE CONTACTED WITHIN 24-48 HOURS, PLEASE MAKE SURE YOUR CONTACT ... project management, editor, hospitality, professional, bartender, call center, inventory ...
  • 4 days ago

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Contact Center Manager
  • ATR International
  • North Chicago, IL
  • Candidate will work closely with functional management teams to identify areas of opportunity for contact center efficiencies and develop action plans for improvement. Responsibilities: * Subject ...
  • 4 days ago

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Project Manager / Call center/ IVR/ PBX
  • Asen Computer Associates
  • North Chicago, IL
  • Project Manager I (non-IT)/ Contact Center subject matter / Call center 08/03/2020 to 03/05/2021 Pay w2 ( no benefits) Business Contact Center Operations Specialist Contact Center subject matter ...
  • 5 days ago

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Housing Case Manager
  • Breakthrough Urban Ministries
  • Chicago, IL
  • ... center membership, employee discounts and more. To Apply Send/email/fax cover letter and resume to ... please contact us via the telephone number listed above. The decision on granting reasonable ...
  • 6 days ago

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Call Center/ Medicare or Medicaid
  • Pharmaceutical Strategies
  • Chicago, IL
  • ... 398-2752 Contact Details Harmanpreet Phone No.: 617-398-2752 Email: hsingh ... managing through transition, while fostering a positive team environment Confident in decision ...
  • 6 days ago

Mount Prospect is a village in Elk Grove and Wheeling Townships in Cook County, Illinois, about 20 miles (32 km) northwest of downtown Chicago, and approximately 4 miles north of O'Hare International Airport. As of the 2010 census, the village had a total population of 54,167. Mount Prospect is located at 42°3′56″N 87°56′10″W / 42.06556°N 87.93611°W / 42.06556; -87.93611 (42.065427, -87.936217). According to the 2010 census, Mount Prospect has a total area of 10.374 square miles (26.87 km2), of which 10.34 square miles (26.78 km2) (or 99.67%) is land and 0.034 square miles (0.09 km2) (or 0....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$78,386 to $118,442
Mount Prospect, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019