Outbound Contact Center Manager jobs in Newton, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

397 Outbound Contact Center Manager jobs found in Newton, MA area

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Human Resources (HR) Generalist - Immigration Coordinator
  • Kelly Services
  • Waltham, MA
  • ... Center â?¯ The hours for this position are as follows * Hours: Monday to Friday * 8:00am-5 ... Drive Talent Acquisition hiring compliance through interaction with vendors, managers and Human ...
  • 2 days ago

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WORK FROM HOME INSURANCE SALES REPRESENTATIVE
  • Kurt Young Insurance Group
  • Cambridge, MA
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • 2 days ago

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Program Manager, Member Experience + Engagement
  • Devoted Health
  • Waltham, MA
  • We want to put people center stage, not process or profit. We are guided by a deep belief that ... for developing outbound member communication campaigns from concept through execution across ...
  • 2 days ago

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Inside Sales Agent (ISA)
  • Wilson Group Realty
  • Newton, MA
  • ... in our contact management database system. Attention to detail is vitally important in this ... Inside sales and/or Call Center experience * Must be self-motivated, possess strong organizational ...
  • 3 days ago

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Solar Sales Consultant
  • Broadway Energy
  • Cambridge, MA
  • Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Set ... Do Inbound & outbound sales ​ Qualifications: * Previous experience in sales, customer service ...
  • 4 days ago

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Customer Service Specialist
  • rose international
  • Norwood, MA
  • Call Center, Customer Service, Insurance Position Description: **C2C is not available** **Only U.S ... Completes outbound calls to provide status or follow-up on issue resolution as required. Job ...
  • 4 days ago

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Field Underwriter - Warm Leads - Build an Agency
  • Jacob Pogue Agency
  • Boston, MA
  • ... call center, telemarketing, solar, time share, timeshare, travel, real estate, mortgage broker ... contact National Hiring Manager: Tiffany Kanehl at (615) 358-8143. Please apply only if you ...
  • 4 days ago

Newton is a suburban city in Middlesex County, Massachusetts, United States. It is approximately 7 miles (11 km) west of downtown Boston and is bordered by Boston's Brighton and West Roxbury neighborhoods to the east and south, respectively, and by the suburb of Brookline to the east, the suburbs of Watertown and Waltham to the north, and Weston, Wellesley and Needham to the west. Rather than having a single city center, Newton resembles a patchwork of thirteen villages. According to the 2010 U.S. Census, the population of Newton was 85,146, making it the eleventh largest city in the state. Ne...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,454 to $126,106
Newton, Massachusetts area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019