Outbound Contact Center Manager jobs in New Mexico

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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Entry-Level Contact Center Representative (Full-Time & Part-Time)
  • MCI
  • Las Cruces, NM
  • In this role, you will handle inbound inquiries, make outbound calls to existing customers to ... account management tasksAccurately document and process customer claims in appropriate ...
  • 3 days ago

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Call Center Contact Tracing Representative (Full-Time)
  • MCI
  • Las Cruces, NM
  • In these role, you will handle inbound and outbound calls to conduct interviews with members of the ... Utilize systems and technology to complete account management tasks * Accurately document and ...
  • 5 days ago

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Call Center Agent (Weekends)
  • MCI
  • Las Cruces, NM
  • While prior contact center experience isn't required, Experience in customer service, technical ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
  • 5 days ago

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Call Center Agent (Overnight)
  • MCI
  • Las Cruces, NM
  • While prior contact center experience isn't required, Experience in customer service, technical ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
  • 5 days ago

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Call Center Representative
  • MCI
  • Las Cruces, NM
  • While prior contact center experience isn't required, Experience in customer service, technical ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
  • 5 days ago

M
Call Center Representative (Part-Time)
  • MCI
  • Las Cruces, NM
  • While prior contact center experience isn't required, Experience in customer service, technical ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
  • 5 days ago

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Call Center Agent (Evenings)
  • MCI
  • Las Cruces, NM
  • While prior contact center experience isn't required, Experience in customer service, technical ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ...
  • 5 days ago

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Work At Home Contact Center Claims Representative I (Full-Time & Part-Time)
  • MCI
  • Las Cruces, NM
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ... Utilize systems and technology to complete account management tasks * Accurately document and ...
  • 5 days ago

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$67,938 to $102,660

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019