Outbound Contact Center Manager jobs in Norfolk, NE

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

37 Outbound Contact Center Manager jobs found in Norfolk, NE area

Norfolk (/ˈnɔːrfɔːrk/ or /ˈnɔːrfoʊk/) is a city in Madison County, Nebraska, United States, 113 miles northwest of Omaha and 83 miles west of Sioux City at the intersection of U.S. Routes 81 and 275. The population was 24,210 at the 2010 census, making it the ninth-largest city in Nebraska. It is the principal city of the Norfolk Micropolitan Statistical Area. Norfolk is located at 42°1′42″N 97°26′01″W / 42.02833°N 97.43361°W / 42.02833; -97.43361 (42.0283379, -97.4169964). According to the United States Census Bureau, the city has a total area of 10.78 square miles (27.92 km2), of which, 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$61,067 to $92,274
Norfolk, Nebraska area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019