Outbound Contact Center Manager jobs in North Platte, NE

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

Filters

Clear All

Filter Jobs By Location

23 Outbound Contact Center Manager jobs found in North Platte, NE area

North Platte is a city in and the county seat of Lincoln County, Nebraska, United States. It is located in the southwestern part of the state, along Interstate 80, at the confluence of the North and South Platte Rivers forming the Platte River. The population was 24,733 at the 2010 census. North Platte is a railroad town; Union Pacific Railroad's large Bailey Yard is located within the city. Today, North Platte is served only by freight trains, but during World War II the city was famous for the North Platte Canteen. Tens of thousands[citation needed] of volunteers from North Platte and surrou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$66,405 to $100,338
North Platte, Nebraska area prices
were up 2.3% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019