Outbound Contact Center Manager jobs in Ohio

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

General Manager
  • Chewy
  • Dayton, OH
  • Accountable for all activities at the Fulfillment Center, to include: overseeing operations to ... contact
  • yesterday

Automotive Store Manager
  • Monro Muffler Brake
  • Steubenville, OH
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Job Description Job Description ...
  • yesterday

Remote Work-From-Home Independent Contractor - Call Center Representative
  • Liveops
  • Yellow Springs, OH
  • Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known ... Conducting inbound and outbound customer service calls with customers. * Creatively problem solving
  • 3 days ago

ES Call center (Inbound/outbound calls, Healthcare experience)
  • Della Infotech Inc.
  • Westerville, OH
  • ... to manage time effectively. - Ability to demonstrate a strong knowledge of customer service ... call center experience desired but not required - Demonstrated customer service skills required
  • 3 days ago

Contact Center Customer Strategy Senior Consultant
  • Deloitte
  • Cincinnati, OH
  • Required: + Providing subject matter expertise in Customer and Contact Center operations ... Preferred: + Ability to work independently and manage multiple task assignments.+ Strong oral and ...
  • 4 days ago

Outbound Scheduler
  • The Scotts Miracle-Gro Company
  • Marysville, OH
  • Report customer feedback to management, including any sign of customer dissatisfaction * Perform ... Onsite wellness center which includes: 2,400 sq. ft. fitness center, Walgreens pharmacy and Doctor ...
  • 6 days ago

Mgr - Nursing - CROH Surgery
  • Coshocton Regional Medical Center
  • Coshocton, OH
  • The Manager manages the staff members in all Perioperative Departments. Consults with staff ... If you need special accommodation for the application process, please contact Human Resources. EEO ...
  • 6 days ago

Call Center Medical Customer Service Agents
  • Arcadia Recovery Bureau an Annuity Health Company
  • Columbus, OH
  • This position is responsible for handling a high volume of inbound and outbound phone calls while ... Backed by the strength of our private equity investors and management, we process and manage nearly ...
  • 6 days ago

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$72,645 to $109,765

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019