Outbound Contact Center Manager jobs in Palmer, AK

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

Filters

Clear All

Filter Jobs By Location

12 Outbound Contact Center Manager jobs found in Palmer, AK area

Palmer is located at 61°36′7″N 149°7′2″W / 61.60194°N 149.11722°W / 61.60194; -149.11722 (61.601879, −149.117351). Palmer is 42 miles (68 km) northeast of Anchorage on the Glenn Highway. It lies on the north shore of the Matanuska River, not far above tidewater, in a wide valley between the Talkeetna Mountains to the north and the Chugach Mountains to the south and east. Pioneer Peak rises over 6,000 feet (1,800 m) above the town, just a few miles south. East of Palmer is Lazy Mountain, and standing behind that is Matanuska Peak. Lazy Mountain, Matanuska Peak, and Pioneer Peak are all a pa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$81,778 to $123,565
Palmer, Alaska area prices
were up 2.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019