Outbound Contact Center Manager jobs in Pittsburgh, PA

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Outbound Warehouse Clerk
  • Sysco - Outbound Warehouse Clerk - Pittsburgh, PA
  • Pittsburgh, PA FULL_TIME
  • Sysco is Hiring Outbound Warehouse Clerks
    Immediate Openings in Pittsburgh, PA

    Top Benefits

    • Hiring Immediately
    • Start at $19.50 per hour
    • Industry-leading total rewards package
    • Career growth opportunities

    Get Started

    • STEP ONE: Request info by submitting this form
    • STEP TWO: Complete the Sysco online application (Provided upon completion of step one and takes about 10 min)
    • STEP THREE: Connect with a Sysco talent specialist to discuss the available role (we'll contact you at the number provided)

    Job Summary

    • Run reports necessary for the night's workload (Special instructions, Special Orders Item, Handstack Report)
    • Examine all double-check customers and have the loads reserved
    • Inspect loads that are designated on the special instructions report (If waiting on pallets, spot-check the pallets that are already located on the loading dock)
    • Verify that the special order items are selected and placed on the correct pallet
    • Validate that the weights are correct on the catch weight variation report
    • Check any reshipped orders if necessary
    • Review any new accounts that are being delivered
    • Gather all paperwork from the course on the night and place it in the Manager's mailbox
    • Fill out the checker audit spreadsheet to track work for the night
    • Research products that could not be found via a short chaser (warehouse out)
    • Perform additional duties as assigned

    Preferred Work Experience & Requirements

    Education

    • High-school diploma / General Education Development (GED / Equivalent

    Experience

    • 1-year of prior warehouse experience is preferred

    Professional Skills

    • Computer skills with a working knowledge of programs such as Microsoft Word, Excel, Access, and Outlook

    Professional Skills

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
    • Employees must be able to stand, walk, bend, stoop, and squat throughout an eight-hour shift overtime
    • Occasionally tear down a pallet which includes lifting cases and objects from and to heights ranging from floor to knee, waist, shoulder, and overhead ranging in weight from 10 to 75 pounds
    • Uses hand-to-finger dexterity to peel and stick labels, handle or feel objects and or equipment controls, or reach with hands and arms

    Interested in a career with Sysco? Apply Now!

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • 21 Days Ago

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Contact Center Specialist (Scheduling)
  • UPMC
  • Pittsburgh, PA FULL_TIME
  • Job Summary: Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excel...
  • 22 Days Ago

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Business Analyst - Contact Center
  • Ventures Unlimited Inc.
  • Pittsburgh, PA FULL_TIME
  • Company DescriptionVUI since 2004 has been helping clients improve their business, environmental and social performance. We do this by applying innovative processes, market intelligence and fresh thin...
  • 1 Month Ago

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Contact Center Operator - Full Time
  • Washington Health System
  • Washington, PA FULL_TIME
  • The Contact Center Operator functions in a fast-paced environment answering calls for multiple primary care and specialty practices. Assures that each patient interaction is carried out with courtesy,...
  • 13 Days Ago

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Contact Center Planning Analyst - Enterprise Complaints
  • B10 Wells Fargo Bank, N. A.
  • Des Moines, IA FULL_TIME
  • Why Wells Fargo: This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” i...
  • 12 Days Ago

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Night Outbound Manager
  • Sysco
  • Jackson, PA FULL_TIME
  • JOB SUMMARYThis is an Operations position responsible for managing the activities associated with night warehouse operations. Responsibilities include, but are not limited to, managing order selection...
  • 6 Days Ago

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0 Outbound Contact Center Manager jobs found in Pittsburgh, PA area

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Law Firm Office Service Specialist - Copy center/Mailroom
  • IST Management Services
  • Pittsburgh, PA
  • Overview: The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for exc...
  • 4/18/2024 12:00:00 AM

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Bilingual Spanish Required Customer Service Representative
  • PNC Financial Services Group, Inc.
  • Pittsburgh, PA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 4/18/2024 12:00:00 AM

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Customer Service Rep Specialist Senior
  • PNC Financial Services Group, Inc.
  • Pittsburgh, PA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 4/18/2024 12:00:00 AM

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Customer Contact Agent
  • DATABANQUE LTD
  • Pittsburgh, PA
  • Job Description Job Description A professional services firm in Pittsburgh, PA seeks an experienced, organized, and frie...
  • 4/17/2024 12:00:00 AM

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Bilingual Customer Contact Agent
  • DATABANQUE LTD
  • Pittsburgh, PA
  • Job Description Job Description A professional services firm in Pittsburgh, PA seeks an experienced, organized, and frie...
  • 4/17/2024 12:00:00 AM

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Senior Operations Manager
  • Ibex
  • Pittsburgh, PA
  • The Senior Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team...
  • 4/16/2024 12:00:00 AM

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Call Center Representative
  • Snappyhires
  • Pittsburgh, PA
  • Education Required : High School Diploma or GED College a plus Minimum of Years of Job-Related Experience Required: 1-3 ...
  • 4/16/2024 12:00:00 AM

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Call Center Representative
  • Snappyhires
  • Pittsburgh, PA
  • Education Required : High School Diploma or GED College a plus Minimum of Years of Job-Related Experience Required: 1-3 ...
  • 4/16/2024 12:00:00 AM

Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As of 2018, a population of 308,144 lives within the city limits, making it the 63rd-largest city in the U.S. The metropolitan population of 2,362,453, is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania (behind Philadelphia), and the 26th-largest in the U.S. Pittsburgh is located in the south west of the state, at the confluence of the Allegheny, Monongahela, and Ohio rivers. Pittsburgh is known both as "the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$115,981 to $156,175
Pittsburgh, Pennsylvania area prices
were up 1.9% from a year ago

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