Outbound Contact Center Manager jobs in Pittsfield, MA

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Facilities Manager
  • The Rowe Center
  • Rowe, MA FULL_TIME
  • Established in 1924, The Rowe Center is a warm, friendly, and always exciting place to work. Our staff is small, and as a nonprofit, we ask a lot of our employees; however, The Rowe Center provides a rare opportunity to live your values in the workplace. A high priority is placed on community, acceptance, and work-life balance. Are you interested in joining our team? See our seasonal and year-round opportunities below. All applicants will be required to submit to a criminal background check as we work with children during summer camps.


    Facilities Manager

    Type: Year-Round, Full-Time, In-Person

    The Rowe Center’s buildings and grounds are the physical representation of The Rowe Center’s history and legacy. The condition, safety and quality of the Rowe campus and the operational experience form the foundation of a guest’s overall perception of The Rowe Center. The Facilities Manager is responsible for the overall health and safety of The Rowe Centers grounds and physical structures and the oversight of facilities staff. To apply send resume to executivedirector@rowecenter.org


    Benefits of Working at Rowe:

    Established in 1924, The Rowe Center is a warm, friendly, and always exciting place to work. Our staff is small, and as a non-profit, we ask a lot of our employees; however, The Rowe Center provides a rare opportunity to live your values in the workplace. A high priority is placed on community, acceptance and work-life balance. Many employees take advantage of our generous subsidized housing benefits (food & utilities included) and not only work but also live on our tranquil 50-acre wooded campus nestled in the heart of the Berkshire mountains. Benefits for full-time staff also include medical and dental coverage, a retirement plan, and paid sick and vacation time.

    Intangible benefits include living in the beautiful hardwood forests of western Massachusetts and interacting with an community of forward-thinking, ethical, and progressive people who are seeking to collectively do good work in the world.

    EOE –The Rowe Center is an Equal Opportunity Employer

    A Note About Job Descriptions:

    Qualifications may be met as a result of lived experience, volunteer work, professional experience, and/or formal or informal training. We are committed to developing a diverse and talented staff team. If you are excited about this role, but unsure whether you meet 100% of the requirements, we encourage you to inquire and/or apply.

  • 1 Month Ago

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Practice Manager
  • The Brien Center
  • Pittsfield, MA FULL_TIME
  • Weekdays, 1st Shift! No nights, weekends or holidays!General DescriptionCoordinate and manage all office operations for the agency's outpatient clinics. Ensure consistent processes in all outpatient c...
  • 21 Days Ago

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Case Manager | Family Support and Stabilization
  • Gandara Center
  • Pittsfield, MA FULL_TIME
  • Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance an...
  • 24 Days Ago

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Case Manager
  • Mountainside Treatment Center
  • Canaan, CT FULL_TIME
  • Aftercare Coordinator / Case Manager Canaan, CT About the Position: Mountainside is hiring an Aftercare Coordinator to join our Continuing Care team! The best candidate for this position would be orga...
  • 12 Days Ago

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Practice Manager
  • Brien Center for Mental Health
  • Pittsfield, MA FULL_TIME
  • Weekdays, 1st Shift! No nights, weekends or holidays!General DescriptionCoordinate and manage all office operations for the agency’s outpatient clinics. Ensure consistent processes in all outpatient c...
  • 19 Days Ago

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Accounting Manager
  • Mountainside Treatment Center
  • Canaan, CT FULL_TIME
  • Accounting Manager Canaan, CT About the Position: The Accounting Manager is responsible for the timeliness, accuracy, and quality of Accounting operations. The Accounting Manager will plan and direct ...
  • 2 Months Ago

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0 Outbound Contact Center Manager jobs found in Pittsfield, MA area

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Greeter
  • Walmart
  • Pittsfield, MA
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Coordinator - Work From Home>
  • The Auctus Group LLC
  • Pittsfield, MA
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401K match - As a Customer...
  • 4/19/2024 12:00:00 AM

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Customer Relations Specialist
  • Rollins, Inc.
  • Pittsfield, MA
  • ** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023041 Showin...
  • 4/19/2024 12:00:00 AM

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Customer Service Agent (New England Platform)
  • Acrisure
  • Lee, MA
  • Job Title: Personal Lines Customer Service Agent Agency/Platform: Toole Insurance/ New England Location: Lee, MA Job Sum...
  • 4/19/2024 12:00:00 AM

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Patient Coordinator
  • Great Expressions Dental Centers
  • Nassau, NY
  • As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. You...
  • 4/19/2024 12:00:00 AM

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Guest Service Associate/Cashier - Convenience Plus - 3rd Shift
  • Global Partners
  • Lee, MA
  • Job Description: Now Hiring 3rd Shift for Guest Service Associates – Full-time or Part-time About Global Partners LP Wit...
  • 4/17/2024 12:00:00 AM

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Part time Customer Service Representative $17 hourly
  • Raymour and Flanigan
  • Pittsfield, MA
  • Job Description Part time Customer Service Representative for our newPittsfield, MA showroom located at 665 Merrill Road...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative $17 hourly
  • Raymour and Flanigan
  • Pittsfield, MA
  • Job Description Full time Customer Service Representative for our newPittsfield, MA showroom located at 665 Merrill Road...
  • 4/16/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$120,809 to $162,676
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

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