Outbound Contact Center Manager jobs in Plymouth, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

117 Outbound Contact Center Manager jobs found in Plymouth, MA area

The latitude of Plymouth is 41.95833 and its longitude is −70.66778. According to the United States Census Bureau, the town has a total area of 134.0 sq mi (347 km2), of which 96.5 sq mi (250 km2) is land, and 37.5 sq mi (97 km2) (28%) is water. With the largest land area of any municipality in Massachusetts, Plymouth consists of several neighborhoods and geographical sections. Larger localities in the town include Plymouth Center, North, West and South Plymouth, Manomet, Cedarville, and Saquish Neck. Plymouth makes up the entire western shore of Cape Cod Bay. It is bordered on land by Bourne ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$79,505 to $120,137
Plymouth, Massachusetts area prices
were up 1.6% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019