Outbound Contact Center Manager jobs in Portland, OR

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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475 Outbound Contact Center Manager jobs found in Portland, OR area

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Mortgage SPOC Loss Mitigation
  • Contemporary Staffing Solutions
  • Beaverton, OR
  • Acts as single point of contact to assigned borrowers currently 45 days delinquent or greater ... Answer inbound calls and make outbound calls on assigned mortgage accounts that are 45 days or more ...
  • 3 days ago

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Mortgage Customer Support / Collections
  • Aspire Staffing Group
  • Beaverton, OR
  • Acts as single point of contact to assigned borrowers currently 45 days delinquent or greater ... Answer inbound calls and make outbound calls on assigned mortgage accounts that are 45 days or more ...
  • 3 days ago

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Senior Cyber Security Project Manager
  • Mosaic451, LLC
  • Portland, OR
  • Communicate with clients - Drive contact with clients throughout the project lifecycle to ... Understanding of Cloud and Data Center technologies (AWS or Azure) * Strong networking and security ...
  • 4 days ago

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Collections Representative (SPOC)
  • Contemporary Staffing Solutions
  • Portland, OR
  • ... manager for customers facing loss mitigation. * Receives inbound calls and places outbound calls ... HS Diploma or GED * 2+ years of Call Center or Collections experience * Pass NMLS test within 120 ...
  • 4 days ago

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Collections Specialist
  • Contemporary Staffing Solutions
  • Beaverton, OR
  • The Customer Care Single Point of Contact representative is responsible for assisting customers in ... This may include helping in a call center capacity in one of the following functions: customer ...
  • 4 days ago

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Mortgage Loan Advisor/ Customer Service Rep
  • Contemporary Staffing Solutions
  • Portland, OR
  • The Customer Care Single Point of Contact (Loss Mitigation) representative is responsible for ... This may include helping in a call center capacity in one of the following functions: customer ...
  • 5 days ago

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Electronic Security Systems Operations Manager
  • First Response Security
  • Beaverton, OR
  • First Interviews will be conducted via phone/skype to ensure minimal unnecessary contact. We are ... In addition, we utilize our own in-house UL listed Dispatch and Monitoring center to provide a full ...
  • 6 days ago

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High Commission Telesales - Life & Health Ins. - Have leads & Training
  • Dr. Rita Law Agency
  • Portland, OR
  • First. you'll be required to learn our selling system and as a manager would be required to hire ... You will appreciate direct contact with the many carriers we represent as well as a team forum on a ...
  • 7 days ago

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,149 to $116,573
Portland, Oregon area prices
were up 3.9% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019