Outbound Contact Center Manager jobs in Rio Rancho, NM

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

53 Outbound Contact Center Manager jobs found in Rio Rancho, NM area

Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city extends into northern Bernalillo County. It is the third-largest and also one of the fastest expanding cities in New Mexico. As of the 2010 census, Rio Rancho had a population of 93,820. Rio Rancho is part of the Albuquerque Metropolitan Statistical Area. Rio Rancho is located at 35°17'10" North, 106°40'14" West (35.286185, -106.670660). It lies in the Albuquerque Basin to the west of the Rio Grande, which bounds the northeast corner of the city....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$69,544 to $105,082
Rio Rancho, New Mexico area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019