Outbound Contact Center Manager jobs in Schaumburg, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

1874 Outbound Contact Center Manager jobs found in Schaumburg, IL area

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Default Resolution Specialist
  • Brilliant Financial Staffing- Downers Grove
  • Geneva, IL
  • Collections Responsibilities: * 90+ inbound and outbound contacts per day * Contact customers using ... Comfortable in a call center environment * Strong verbal and written communication skills Company ...
  • 2 days ago

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Customer Service Representative Claims
  • The Hartford
  • Aurora, IL
  • ... contact center and provides excellent career pathways into our claims organization. With a detailed road map for learning opportunities and managers who are trained to coach and guide toward career ...
  • 3 days ago

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Medical Screener / Phlebotomist
  • BioLife Plasma Services
  • Bolingbrook, IL
  • Plasma Center Technician / Entry level Phlebotomist Are you interested in working in the healthcare ... your management team; and problem-solve together. * Being Dependable : You'll be there for our ...
  • 3 days ago

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College Graduate for Financial Customer Service Representative Opening
  • Paramount
  • Elgin, IL
  • Making outbound/receive inbound calls on accounts that are 5 to 44 days past due while assisting ... Specializing in the legal, corporate, contact center, medical and sales industries, Paramount ...
  • 3 days ago

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Call Center Representative
  • Ajilon
  • Deerfield, IL
  • The Call Center Representative may handle a high volume of inbound or outbound calls or both and ... Strong time management and decision-making skills. The Company will consider for employment ...
  • 3 days ago

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Remote Experienced Life Insurance Agent
  • AccuQuote
  • Wheeling, IL
  • ... case management, computer, suits, dry cleaning, parking, etc. More importantly, you will help us ... This is a call center environment, so strong customer service and communication skills are ...
  • 6 days ago

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Maintenance Technician / Handyman
  • Net2Source
  • Chicago, IL
  • ... Managed Office), Payroll Solutions, IC Compliance (Independent Contractor), RPO (Recruitment Process Outsourcing), Contact Center and Off-shoring (Software Development). Need Talent Solutions? Come ...
  • 6 days ago

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IL - Chicago PMHNP Opportunity - Partial Hospitalization & Out-Patient settings!
  • Universal Health Services, Inc.
  • Streamwood, IL
  • Initial evaluations of new patients; follow-up brief therapy care and medication management ... Board Certified through the American Nurses Credentialing Center (ANCC) as a Clinical Nurse ...
  • 7 days ago

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Contact Center Associate
  • Mac Properties
  • Chicago, IL Full-Time
  • The Contact Center Associate brings positive energy to each conversation, resolves issues quickly and effectively, and m...
  • 6 Days Ago
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Contact Center Consultant
  • Burwood Group
  • Chicago, IL Full-Time
  • Contact Center Consultant Who We Are Burwood Group is not your average technology consulting firm. We are an innovative,...
  • 3 Months Ago
Schaumburg /ˈʃɔːmbɜːrɡ/ is a village in Cook County and DuPage County in northeastern Illinois, United States. It is a northwestern suburb of Chicago and part of the Golden Corridor. Schaumburg is roughly 28 miles (45 km) northwest of the Chicago Loop and 10 miles (16 km) northwest of O'Hare International Airport. As of the 2010 census, the village had a total population of 74,227. In 2018, the Village of Schaumburg was ranked the Best Place to Live in Illinois by MONEY Magazine. In 2017, Money ranked Schaumburg the 9th best place to live in the United States. Schaumburg has one of Illinois's ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,401 to $116,953
Schaumburg, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019