Outbound Contact Center Manager jobs in Schenectady, NY
Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Outbound Contact Center Manager jobs
- Municipal Project Manager - LaBella Associates
-
Glens Falls, NY
FULL_TIME
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The Project Manager will work on water supply/distribution, water quality and wastewater collection/treatment projects. This individual will work closely with the Municipal Team Leader and other members of a multi-disciplinary team. The Project Manager / Engineer will be responsible to oversee all technical aspects of a project, as well as administration and management duties. The individual will be responsible to manage the design of water main distribution systems, storm facilities and sanitary pump stations, water booster stations, gravity and low-pressure sanitary sewer systems.
Responsibilities
- Plan and design medium to large scale water and wastewater infrastructure projects
- Assist with oversight and guidance of projects from initial concept through construction
- Assist in the preparation of project proposals
- Collaborate, mentor and lead as appropriate
- Prepare preliminary engineering reports.
- Perform and review detailed hydraulic calculations.
- Produce effective and high-quality project documents (including reports, drawings, and specifications)
- Assist clients with construction procurement
- Assist with water and wastewater operations and research, hydraulic/process modeling, environmental review, permitting, and project financing
- Provide bidding and construction administration services.
- 8 Days Ago
- Berkshire Bank
-
Queensbury, NY
FULL_TIME
- Division: Retail Banking Department: Various – Branch Network Reports to: FVP, Regional Financial Center Manager Status: Exempt/Officer Grade: 9 Pay Range: $52,000 - $87,568 Actual compensation within...
- 1 Day Ago
- GNC
-
Saratoga Springs, NY
FULL_TIME
- Company DescriptionAs the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry...
- 17 Days Ago
- Wireless Vision
-
Schenectady, NY
OTHER
- NY Market Learning Center ManagerT-Mobile Premium Retailer – Wireless VisionAre you passionate about helping new employees to reach their full potential? We’re looking for a dynamic Market Learning Ce...
- 1 Month Ago
- Stewart's Shops Plant
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Saratoga Springs, NY
FULL_TIME
- We are looking for a Field Technician/Call Center Manager to oversee our Tech Center team who is responsible for providing support to our chain of 350 convenience stores. This is a great opportunity f...
- 15 Days Ago
- Schenectady Center
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Ballston Lake, NY
FULL_TIME
- Schenectady Center is hiring a Registered Nurse (RN) Unit Manager in Schenectady, NY. Now offering a $5,000 Sign-On Bonus!!! Duties: Handle all supervisory duties for assigned unit Help establish and ...
- 7 Days Ago
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0 Outbound Contact Center Manager jobs found in Schenectady, NY area
- Global Partners
-
Clifton Park, NY
- Job Description: Now Hiring for Guest Service Associates – Full-time and/or Part-time About Global Partners LP With near...
- 4/15/2024 12:00:00 AM
- WALGREENS
-
Ballston Lake, NY
- Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
- 4/15/2024 12:00:00 AM
- General Dynamics Information Technology
-
Menands, NY
- We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
- 4/15/2024 12:00:00 AM
- Walmart
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Clifton Park, NY
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
- Wolters Kluwer
-
Albany, NY
- Customer Service Lead page is loaded **Customer Service Lead** **Customer Service Lead** locationsUSA - Colonie, NY time...
- 4/14/2024 12:00:00 AM
- Walmart
-
Albany, NY
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
- Wolters Kluwer
-
Albany, NY
- **Overview** Wolters Kluwer is a global leader in professional information services in legal, business, tax, accounting,...
- 4/12/2024 12:00:00 AM
- General Dynamics Information Technology
-
Menands, NY
- We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
- 4/12/2024 12:00:00 AM
About Schenectady, New York
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