Outbound Contact Center Manager jobs in Skokie, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

563 Outbound Contact Center Manager jobs found in Skokie, IL area

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Security Operations Network Engineer - RH
  • Reyes Holdings
  • Des Plaines, IL
  • ... contact centers. Responsible for troubleshooting and processing security operational tickets ... Enable and drive continuous improvement through the IT Service Center and Managed Service partners
  • 14 hours ago

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call center representative
  • Aerotek
  • Lake Forest, IL
  • Serving as the first line of customer contact, you can expect to offer world-class customer service ... CRM software to update and track orders - Utilize "Activate", a system that is similar to ...
  • yesterday

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Customer Engagement Marketing Manager
  • US Cellular
  • Chicago, IL
  • ... Mail, Email, Outbound Telemarketing, SMS, MMS, Mobile Applications and Newsletters ... Must have experience with Customer Privacy, Do Not Contact, Behavioral Tracking and CAN-SPAM ...
  • 2 days ago

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Account Manager
  • IMC Solutions, Inc.
  • Berwyn, IL
  • ... going and consistent contact and relationship-building * Prospect and develop new supply ... Experienced and comfortable with outbound calling to reach customers and prospects vs responding to ...
  • 4 days ago

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Part-Time Bilingual Customer Account Advisor
  • Aarons
  • Evergreen Park, IL
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • 5 days ago

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Asset Manager
  • Mid-America Asset Management, Inc.
  • Oakbrook Terrace, IL
  • Day-to-day management functions of the property, including telephone contact and correspondence ... shopping center industry in the Midwest. Mid-America Asset Management, Inc. is part of the Mid ...
  • 5 days ago

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Account Executive (Inside Sales)
  • Insight Enterprises, Inc.
  • Chicago, IL
  • Build and manage your own book of business and drive the full sales cycle, from initial contact to ... Conduct outbound phone calls and receive inbound inquiries. * Engage our IT specialists as you ...
  • 6 days ago

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IT Data center and Infrastructure Engineer
  • IT Trailblazers, LLC
  • Chicago, IL
  • ... Implementation, Management Automation middot Scripting andor coding skills are must. middot ... Contact Teena mailto 7326582870
  • 6 days ago

According to the 2010 census, Skokie has a total area of 10.06 square miles (26.06 km2), all land. The village is bordered by Evanston to the east, Chicago to the southeast and southwest, Lincolnwood to the south, Niles to the southwest, Morton Grove to the west, Glenview to the northwest, and Wilmette to the north. The village's street circulation is a street-grid pattern, with major east-west thoroughfare every half-mile: Old Orchard Road, Golf Road, Church Street, Dempster Street, Main Street, Oakton Street, Howard Street, and Touhy Avenue. The major north-south thoroughfares are Skokie B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$78,761 to $119,014
Skokie, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019