Outbound Contact Center Manager jobs in Skokie, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

599 Outbound Contact Center Manager jobs found in Skokie, IL area

Producing Mortgage Sales Manager
  • Wells Fargo Bank
  • Deerfield, IL
  • During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
  • 12 hours ago

Contact Center Manager
  • ATR International
  • North Chicago, IL
  • Candidate will work closely with functional management teams to identify areas of opportunity for contact center efficiencies and develop action plans for improvement. Responsibilities: * Subject ...
  • 3 days ago

Project Manager / Call center/ IVR/ PBX
  • Asen Computer Associates
  • North Chicago, IL
  • Project Manager I (non-IT)/ Contact Center subject matter / Call center 08/03/2020 to 03/05/2021 Pay w2 ( no benefits) Business Contact Center Operations Specialist Contact Center subject matter ...
  • 3 days ago

Call Center Representative
  • Ajilon
  • Gurnee, IL
  • The Call Center Representative may handle a high volume of inbound or outbound calls or both and ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
  • 3 days ago

Housing Case Manager
  • Breakthrough Urban Ministries
  • Chicago, IL
  • ... center membership, employee discounts and more. To Apply Send/email/fax cover letter and resume to ... please contact us via the telephone number listed above. The decision on granting reasonable ...
  • 5 days ago

Call Center/ Medicare or Medicaid
  • Pharmaceutical Strategies
  • Chicago, IL
  • ... 398-2752 Contact Details Harmanpreet Phone No.: 617-398-2752 Email: hsingh ... managing through transition, while fostering a positive team environment Confident in decision ...
  • 5 days ago

2nd Shift Call Center Representative
  • Aerotek
  • Schaumburg, IL
  • Handle about 85 calls/day, Answer incoming calls and make outbound follow up calls * Answer inbound ... Escalate poor service or warranty claims to Call Center Leads and management for prompt resolution
  • 6 days ago

Assistant Manager, Des Plaines Facility
  • Safeguard Self Storage
  • Des Plaines, IL
  • ... Call-Center. Responsibilities: * Respond to customer issues and concerns in a timely manner ... Contact delinquent customers to request payment. * Perform security functions. * Reconcile tenant ...
  • 6 days ago

According to the 2010 census, Skokie has a total area of 10.06 square miles (26.06 km2), all land. The village is bordered by Evanston to the east, Chicago to the southeast and southwest, Lincolnwood to the south, Niles to the southwest, Morton Grove to the west, Glenview to the northwest, and Wilmette to the north. The village's street circulation is a street-grid pattern, with major east-west thoroughfare every half-mile: Old Orchard Road, Golf Road, Church Street, Dempster Street, Main Street, Oakton Street, Howard Street, and Touhy Avenue. The major north-south thoroughfares are Skokie B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$78,623 to $118,801
Skokie, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019