Outbound Contact Center Manager jobs in Somerville, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

407 Outbound Contact Center Manager jobs found in Somerville, MA area

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R&D Talent Acquisition Specialist
  • The Fountain Group
  • Cambridge, MA
  • ... cost center within assigned function. Interfaces with hiring manager, finance counterpart and ... or contact me at (813)384-8972. Please forward this email to any friends or colleagues as we do ...
  • yesterday

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Field Underwriter - Warm Leads - Build an Agency
  • Jacob Pogue Agency
  • Boston, MA
  • ... call center, telemarketing, solar, time share, timeshare, travel, real estate, mortgage broker ... contact National Hiring Manager: Tiffany Kanehl at (615) 358-8143. Please apply only if you ...
  • yesterday

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Staff Nurse - MICU B (36 Hours, Permanent Nights, E/O Weekend)
  • Boston Medical Center
  • Somerville, MA
  • In 2014, Boston Medical Center embarked on an ambitious, four-year redesign project with a goal of ... Our team will contact you regarding your experience and fit. Minimum Qualifications: * One year of ...
  • 2 days ago

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Pediatric NP Manager
  • Boston Medical Center
  • Brighton, MA
  • Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches ... The NP will contact the family at least once every six months to monitor the childs status, review ...
  • 2 days ago

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Contact Center Technical Engineers
  • Corus Consulting
  • Boston, MA
  • Title Contact Center Technical Engineers Location Boston,MA. Duration Longterm We currently have a ... Management, Reporting tools, Dialer functionality middot Knowledge of Avaya Telephony platforms ...
  • 5 days ago

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HR Coordinator
  • Medical Recruiting Strategies
  • Brighton, MA
  • If interested Please apply to this ad or send your resume and contact details with the job title in ... Also, along with with the Manager of Payroll & Benefits, he or she will coordinate the day to day H ...
  • 6 days ago

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Credentialing Specialist / HR Coordinator (Healthcare Field)
  • Medical Recruiting Strategies
  • Brighton, MA
  • If interested Please apply to this ad or send your resume and contact details with the job title in ... Also, along with with the Manager of Payroll & Benefits, he or she will coordinate the day to day H ...
  • 6 days ago

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Work at Home Support Representative
  • Omni Interactions
  • Boston, MA
  • Strong phone contact handling skills and active listening * Familiarity with CRM systems and ... center environment. Through our experiences we gained the knowledge of what works, what doesn't ...
  • 7 days ago

According to the United States Census Bureau, Somerville has a total area of 4.2 square miles (11 km2), of which 4.1 square miles (11 km2) is land and 0.1 square miles (0.26 km2) (2.61%) is water. Somerville is bordered by the cities of Cambridge, Medford, Everett, Arlington and the Boston neighborhood of Charlestown. It is located on the west bank of the Mystic River. Millennia ago, glaciation left a series of drumlins running west to east across the landscape of what would become Somerville. These ridges would later become known as the "Seven Hills" of Somerville (like many other cities clai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,454 to $126,106
Somerville, Massachusetts area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
July 03, 2019
Provide feedback and enforce best practices across the workflow.
September 02, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
September 27, 2019