Outbound Contact Center Manager jobs in Springfield, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

Filters

Clear All

Filter Jobs By Location

54 Outbound Contact Center Manager jobs found in Springfield, MA area

V
Sales Executive - Mergers & Acquisitions
  • Vested Business Brokers
  • Springfield, MA
  • ... and outbound call center RESPONSIBILITIES/ ATTRIBUTES * build and manage buyers and seller relationships * computer literacy (embrace technology) * results driven attitude * enjoy working ...
  • 6 hours ago

P
.Net Developer - USCitizen or GreenCard Only and CT Residents Only
  • PeopleCorp America Inc
  • Hartford, CT
  • NET based application and support customer issues via a ticketing and call center support number ... Experience utilizing Master Data Management software to manage Person data. Contact For any ...
  • 3 days ago

T
Insurance Sales
  • The Monteith Group
  • Springfield, MA
  • Contact our ready to purchase consumers every week with our lead system * Schedule 4-8 appts ... management, retail, Food Server, Waiter, Waitress, chef, Sous-chef, Bartender, Restaurant Manager ...
  • 5 days ago

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,675 to $117,374
Springfield, Massachusetts area prices
were up 1.6% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019