Outbound Contact Center Manager jobs in Tennessee

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

Branch Manager 1- Nashville TN
  • Wells Fargo Bank
  • Nashville, TN
  • During the application process, ensure your contact information (email and phone number) is up to ... We're looking for talented people who will put our customers at the center of everything we do
  • 8 hours ago

Participant Service Specialist - Temporarily Remote
  • Aerotek
  • Old Hickory, TN
  • Specialists will manage to a support email inbox to resolve any inquiries that come to the ... outbound telephone contact. * Specialists will provide basic technical web support to resolve user ...
  • 3 days ago

Contact Lens Technician
  • Tennessee Valley Eye Center
  • Knoxville, TN
  • Managing the ordering, receiving, and stocking of contact lens inventory * Maintains accurate ... records in computerized system * Performs customer service and floor coordinating duties * All ...
  • 3 days ago

Enrollment Services Supervisor
  • Pearson
  • Nashville, TN
  • ... management support to partner schools for enrollment and academic placement, including collaboration on enrollment strategy+ Escalated contact center/help desk enrollment and academic placement ...
  • 3 days ago

Remote Work-From-Home Independent Contractor - Call Center Representative
  • Liveops
  • La Vergne, TN
  • Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known ... Conducting inbound and outbound customer service calls with customers. * Creatively problem solving
  • 4 days ago

Mortgage Loan Call Center Representative
  • Solekai Systems Corp
  • Nashville, TN
  • Manage customer contact while balancing the review and analytics of all customer/vendor ... center goals. * Leverage research, critical thinking and collaboration to deliver high quality ...
  • 4 days ago

IAM Technical Project Manager
  • Change Healthcare
  • Nashville, TN
  • ... center migration projects) through cross-functional teams (> 20 team members) working within a ... contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant ...
  • 5 days ago

  • Knoxville, TN
  • POSITION - Unarmed Security Guard LOCATION - South Knoxville Shopping Center SECURITY LICENSE TYPE ... We will contact you for a phone interview. EMAIL ADDRESS - Management@TrinityUnitedSecurityServices ...
  • 5 days ago

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$67,593 to $102,132

Outbound Contact Center Manager in Austin, TX
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019